JOB SUMMARY: Responsible for working collaboratively with department managers to implement initiatives/ programs that help meet financial revenue, operating efficiency and strategic goals, as well as regulatory requirements. Drives the business to write user stories and gathers and documents requirements. Acts as a liaison between IT and the business line on assigned projects/initiatives and works closely with the Sr IT Business Analyst Manager and Scrum Master to keep stakeholders informed of progress. Coordinates test plans to meet project requirements and helps drive user acceptance testing to produce quality deliverables.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Conduct discovery sessions to gather requirements and help stakeholders to write user stories. Document current state and future state process workflows.
- Work closely with the product owners, vendors and development team and to define the backlogs and lead the team to promote the program.
- Provide both strategic and detailed support to the Product Owner on significant projects and initiatives. Assist with delivery of initiatives according to agreed upon timeline, budget and scope under an agile framework.
- Participate on daily scrum stand ups, sprint planning, sprint demo, retrospective and Scrum meetings
- Help tracking and removing impediments
- Shield the Scrum Team from outside distractions and interferences. Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on problem-solving
- Proactively collaborate with the business to identify potential process improvements and enhancements that increase efficiencies and decrease costs.
- Translate business needs into design documents and specifications. Prepare detailed specifications from which IT can program application solutions.
- Work with vendors on configuring third party solutions to meet the process needs of the Business Unit.
- Work with the Software Quality Assurance (SQA) team and act as testing coordinator for key initiatives as needed by Application Delivery Manager Define, document the test plan, and coordinate user acceptance testing to help ensure requirements traceability and delivery of a quality solution.
- Govern the User Stories dashboard, prepares project artifacts as required. Ensure timeliness of document approvals by stakeholders and accessibility of project artifacts on the project’s tool.
- Ensure requirements inventory is properly maintained on a centralized tool and validate traceability to testing.
- Monitor for proper change management of requirements. Ensure acceptance criteria is met prior to go live deployment of new solutions or enhancements.
- Identify and share best practices to grow the Business Analyst community of practice.
- Establish and maintain business line partnerships. Demonstrate ability to guide focused diverse groups to specified goals.
- Provide support for the team to successfully resolve problems.
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
QUALIFICATIONS
Education
- Bachelor’s Degree or equivalent combination of education and experience required
Experience
- Experience in gathering user stories and managing backlogs in a DevOps environment
- Experience with Agile and waterfall software development techniques
- Experience with vendor management
- Experience in Quality Assurance, test plans and test coordination preferred
- 2 – 4 years of Banking experience supporting applications preferred
- ServiceNOW experience required
- 1 year of experience working in Cloud AWS preferred
Licenses and Certifications
- Six Sigma Green Belt, Certified Scrum Master (CSM), PMI Agile Certified Practitioner (PMI-ACP), and/or PMI
- Professional in Business Analysis preferred
Knowledge, Skills, and Abilities
- Ability to independently facilitate requirement elicitation sessions with business users.
- Understanding of consumer banking regulations
- Critical thinking, problem solving and independent execution skills
- Ability to grasp new concepts quickly
- Above-average facilitation, collaboration and relationship management skills
- Strong skills in ServiceNow, MS Office Visio and workflow or data flow diagramming tools
Additional Information
- Candidates residing in locations within BankUnited's footprint may be given preference.
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- Experience gathering user stories and managing backlogs in a DevOps environment
- Experience with Agile and waterfall software development techniques
- Experience with vendor management
- ServiceNow experience
- Ability to independently facilitate requirements elicitation sessions with business users
- Understanding of consumer banking regulations
- Critical thinking, problem-solving, and independent execution skills
- Facilitation, collaboration, and relationship management skills
- Strong skills in ServiceNow, Microsoft Office Visio, and workflow or data flow diagramming tools
- Two to four years of banking experience supporting applications
- Experience in quality assurance, test plans, and test coordination
- One year of experience working in AWS Cloud
- Six Sigma Green Belt, Certified ScrumMaster, PMI Agile Certified Practitioner, and/or PMI Professional in Business Analysis certification
BankUnited Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BankUnited and has not been reviewed or approved by BankUnited.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, with medical, dental, and vision options plus disability and life insurance. Wellness programming is described as robust, including incentives, screenings, and on-site fitness facilities at the corporate center.
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Retirement Support — Retirement support includes a 401(k) plan with a company match and relatively quick eligibility after one month. Auto-enrollment and auto-increase features are described, which can help employees build savings consistently.
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Leave & Time Off Breadth — Time-off offerings are described as broad, including a sizable PTO range by level and paid holidays. Additional time-off programs such as volunteer time and flexible/hybrid/remote arrangements are also described for eligible positions.
BankUnited Insights
What We Do
BankUnited, Inc., with total consolidated assets of $35.2 billion at March 31, 2021, is a bank holding company with one wholly owned subsidiary, BankUnited. BankUnited, a national banking association headquartered in Miami Lakes, Florida, provides a full range of banking services to individual and corporate customers through banking centers in Florida and New York. The Bank also provides certain commercial lending and deposit products on a national platform. Here at BankUnited, we endeavor to provide, through experienced lending and relationship banking teams, personalized customer service and offer a full range of traditional banking products and services to both commercial and retail customers.
