Dew Software, a global leader in the Digital Transformation space, is seeking a versatile System Administrator/Network Engineer to join our dynamic team. As a System Administrator/Network Engineer at Dew Software, you will play a critical role in ensuring the stability, security, and optimal performance of our clients' IT systems and networks. You will work closely with cross-functional teams to design, deploy, and maintain robust and scalable infrastructure solutions. With our strong commitment to quality and excellence, you will have the opportunity to work with Fortune 500 companies and contribute to their digital innovation and transformation initiatives.

Responsibilities

• Monitor and maintain the stability, security, and performance of clients' IT systems and networks.
• Design, implement, and configure network infrastructure, including switches, routers, firewalls, and VPNs.
• Install, configure, and maintain server operating systems, virtualization platforms, and other critical infrastructure components.
• Troubleshoot and resolve hardware, software, and network issues as they arise.
• Manage user accounts, access controls, and system permissions.
• Create and maintain comprehensive documentation of system configurations, procedures, and processes.
• Stay up-to-date with emerging technologies and industry best practices, and provide recommendations for continuous improvements.

Requirements

• Expert at managing an enterprise Microsoft infrastructure including Active Directory, Windows Server, 0365 Suite, Azure AD, Exchange online, SharePoint, Teams.
• Strong understanding of network technologies, design, protocols, and security.
• Experience with network device management of firewalls, switches, and WAPs including security policies, troubleshooting, VLAN and port configuration, routing, and switching. Meraki preferred.
• Experience deploying and managing enterprise systems in AWS/Azure.
• Experience deploying, integrating, and managing and SSO/MFA solutions such as ADFS, Azure AD, Okta, Duo.
• Experience deploying and managing I-JEM (Unified Endpoint Management) systems such as Intune in a cross-platform environment (Windows, MacOS, iOS, Android).
• Knowledge of server hardware platforms (Dell preferred) & virtualization architecture (VMware vSphere or equivalent).
• Demonstrated experience with scripting and automation.
• Experience configuring and managing Jira and/or Zendesk. Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.
• Ability to diagnose and rectify network issues efficiently.
• Ability to manage multiple projects, prioritize, and meet deadlines.
• Experience with SAN and fibre channel storage a plus.
• Experience with ISO 27001 ISMS policies, procedures, and audits a plus.

• Enterprise Infrastructure and network design
• o365 admin - Intune and device management/Exchange/Compliance Center/SharePoint
• Active Directory/Azure AD/Group Policies
• Windows 10, 11, and server
• SSO/SAML/MFA
• Infosec
• ISO/compliance/data protection
• Networking (Meraki preferred)
• PowerShell
• AWS
• Backups (VMware, o365, AWS, Azure)
• VMware (vCenter, HA)
• SAN and FC zoning