System Administrator

Posted 19 Days Ago
Be an Early Applicant
Harrisburg, PA
In-Office
Mid level
Information Technology
The Role
The System Administrator will provide support for End User Computing, focusing on SCCM, desktop imaging, software patching, and client health monitoring.
Summary Generated by Built In
Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.

We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.

  1. Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.
  2. Validate: A recruiter validates the candidates’ experience and skill sets against our client’s position.
  3. Initial Screening: Based on the position and the client’s work culture, the recruiter uses initial screening questions to determine the most suitable candidates.
  4. Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.
  5. Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates’ technical skills.
  6. Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.
  7. On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client’s location.

Job Description

Client  is seeking an experienced System Center Configuration Manager (SCCM) and Desktop Imaging and Support Consultant.

The candidate will assist a higher level technician in the support of our End User Computing environment. This position will act as an escalation point for the Infrastructure team and anything related to End User Computing. The candidate will help develop automated solutions for deploying software packages, application patches and workstation images.

Our Agency participates in a centralized Enterprise SCCM environment shared with several state Agencies The Agency hosts a local standalone MDT server for desktop imaging.

Additionally the candidate will provide support for the following tasks/projects:

  • Continuously monitor and maintain the health of the Agency instance of the SCCM environment as well as SCCM clients.
  • Work with the Enterprise SCCM team and Agency Desktop Support staff
  • Create and update Agency MDT/SCCM Documentation
  • Operating System and Software Patch Deployment – Build, test, deploy desktop, laptop, and tablet images following all Enterprise and Agriculture processes and procedures.
  • Provide reports to Agency IT management on the status of the SCCM environment including but not limited to client health, deployment status, patch compliance
  • Experience creating ad-hoc reports
  • Ensure the Agency maintains acceptable patch compliance metrics, as well as software licensing.
  • Recommend innovative solutions utilizing SCCM technology
  • Setup / Migration / Tuning of imaging server from MDT 2012 to MDT 2013 Update 1
  • Setup / Tuning of MDT to support Windows 7 / Windows 8.1 / Windows 10 deployments
  • Monitoring patch / software deployment in SCCM, assist with any Remediation
  • Provide reports on patch / software deployment
  • Support and implementation of Agency Office 365 / Office 2013 deployment
  • Testing / evaluation of Windows 10 for the Enterprise
  • Help with locating OUTLOOK PST Files across enterprise.

Responsibilities:

  • Engineer and support multiple Windows desktop images.
  • Maintain desktop images and modify MDT/SCCM task sequences as needed.
  • Monitor and remediate Virus/Malware alerts
  • Manage Microsoft and 3rd party patch deployments.
  • Manage the entire lifecycle of our global standard desktop and laptop models.
  • Package, test and deploy new applications as needed.
  • Provide technical assistance on projects that impact the End User Computing environment.
  • Maintain our existing Knowledge Base and sharing new items with other team members.
  • Create new support documents as well as maintain our existing support documentation.
  • Maintain high standards in quality in the delivery of End User Computing services.
  • Must be able to work independently on assignments while maintaining monthly progress reports.
  • Mentor Agency Desktop Support staff in support of MDT and SCCM

Qualifications

  • Must have 5+ years of desktop support experience in an enterprise environment.
  • Experience with Windows 7, Windows 8.1, Windows 10, Office 2010, Office 2013, Office 365, Active Directory Structure and familiar with basic server operations.
  • Requires experience developing and testing software packages using Install shield or equivalent.
  • Experience with End Point Protection applications.
  • Must have Experience in creation and maintaining Group Policy Objects in an Enterprise Environment
  • Must have Experience in automation and scripting: PowerShell, VBScript, batch, etc.
  • Must have Experience with administering and deploying software using SCCM 2012 in an environment of 1000 computers or more.
  • Experience with developing and maintaining workstation images using MDT 2012 and SCCM 2012.
  • Experience in patch management including bios and firmware updates, service pack upgrades, and application based updates.
  • Ability to work under pressure with a willingness to learn.
  • Strong customer service focus, highly organized, responsible, and team orientated with good interpersonal and communication skills.
  • Excellent technologist with broad understanding of the Desktop environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

Top Skills

Active Directory
Installshield
Mdt
Office 2010
Office 2013
Office 365
Powershell
Sccm
Vbscript
Windows 10
Windows 7
Windows 8.1
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The Company
HQ: Washington, District Of Columbia
471 Employees
Year Founded: 2006

What We Do

vTech solution Inc. is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Professional Services.

vTech was incorporated in January 2006 under the Commonwealth of Virginia as an IT Professional firm. vTech has experienced constant growth over the years and has developed various IT service capabilities by diversifying its service portfolio to IT Consulting, Enterprise Software Solutions, and Cloud Computing Services to provide complete IT Managed Service offerings.
Currently, we are one of the nation’s fastest-growing private companies and have been consecutively named in INC. 5000 list for the past five years.

Our focus is to enhance the level of success for our clients by efficiently offering the highest quality services. We use the most advanced IT technologies and practices to add value to our client services.

We specialized in core competencies which include Cloud solutions, Network Services, Security Solutions, Customized Application Services, System Integration, AI Tools, and Professional IT Services such as Project Management, Staff Augmentation, and IT Infrastructure Services.

vTech Solution's unwavering dedication to results defines our brand. Our time-tested management processes, quality control methods, and state-of-the-art work environment ensure that our clients' most complex projects are delivered on time, on budget, and message.

"vTech encourages and supports a healthy work-life balance for its employees. It offers a workplace where you can work with dignity and independence. vTech offers a competitive salary and comprehensive benefits package. We offer tuition and training expense reimbursement and a flexible work schedule."

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