Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world.
Egis Projects Philippines Inc (EPPI) provide services to private sector entities involved in the business of building, operating or managing roadways, railways, and other transportation infrastructure projects.
EPPI has been appointed to design, develop, support and maintain a tolling system based on free flow, nonstop operating mode. This toll system shall have components located on various points (tolling points) of the toll roads- Roadside Equipment (which is subcontracted), and 2 pieces of centralized equipment cloud-based (Operation Back Office and Commercial Back office), being developed by EPPI’s Software Development Center (SDC) team. These mainly consist of web-based software (Customer Portal, Account Management Systems, Customer Relationship Management system, Back-office portal), microservices back ends (API) and mobile apps, managing more than 3 million end user accounts.
Job DescriptionResponsible for supporting and maintaining Software and Hardware, troubleshooting technical issues and assisting with system administration tasks.
Duties and responsibilities:
- Provide first-level technical support for hardware, software, and network issues.
- Monitor system performance and troubleshoot issues as needed.
- Assist in maintaining servers, workstations.
- Install, configure, and update software.
Document IT processes, procedures, and troubleshooting steps.
QualificationsQualifications:
- Bachelor's degree in Information Technology, Computer science or related field
- Minimum of 3-years work experience in the same capacity
- Writing technical documentation
- Basic SQL
- Network configuration
- Technical support
- Ability to learn new technologies quickly
- Ability to work independently and as part of a team
Work Location and Schedule
- Willing to work on a shifting schedule
- Willing to work on site
Skills Required
- Bachelor’s degree in Information Technology, Computer Science, or a related field
- At least 3 years of work experience in the same capacity
- Technical documentation writing experience
- Basic SQL knowledge
- Network configuration experience
- Technical support experience
- Ability to learn new technologies quickly
- Ability to work independently and as part of a team
- Willingness to work a shifting schedule
- Willingness to work onsite
What We Do
Egis is a leading global architecture, consulting, construction engineering, operations, and mobility services firm that designs and operates intelligent solutions to build a more balanced, sustainable, and resilient world.
