Authentic8 Jobs

System Administrator

Authentic8

System Administrator

Posted 12 Hours Ago

Be an Early Applicant

Hiring Remotely in Redwood City, CA, USA

Remote or Hybrid

115K-120K Annually

Senior level

Security

The Role

Hands-on System Administrator responsible for provisioning, securing, and maintaining macOS, Windows, mobile endpoints and cloud/on-prem infrastructure. Manage MDM (Jamf/Intune), Azure, GCP, Okta, VMware environments, Active Directory, networking (VPN, Wi‑Fi, firewalls), backups, software packaging/deployment, and documentation while providing escalated end-user support in a security-first hybrid workplace.

Summary Generated by Built In

At some point in any digital investigation, an analyst needs to step beyond the perimeter and engage threats at the source. Authentic8 Silo places any type of digital analyst in region-specific, multi-application workspaces, securely and anonymously, anywhere across the globe. Target content can be captured, analyzed, and transformed in order to derive intelligence and support investigation requirements. All delivered in a cloud-native, multi-tenant platform.

Compliance officers, mission managers, and administrators have their own specific audit and oversight requirements; to meet these needs, Silo also ensures compliance and appropriate use through class-leading policy enforcement and audit logging.

Silo transforms how more than 750 of the world's most sophisticated organizations, from domestic and foreign government agencies to commercial entities across all sectors conduct their digital investigations.

Authentic8 is seeking a seasoned System Administrator to lead endpoint and SaaS platform support across our hybrid workforce. This is a hands-on technical role with direct responsibility for provisioning, securing, and maintaining the systems our teams rely on. You'll drive improvements across Jamf, Intune, Azure, and our broader SaaS ecosystem. We're looking for someone who can hit the ground running, managing existing infrastructure from day one in a fast-paced, security-first environment.

Responsibilities

Provision, configure, and maintain macOS, Windows, and mobile endpoints

Administer cloud platforms: Azure, GCP, Google Workspace, Okta

Build, maintain, and secure on-premises and virtual server environments (Windows Server 2019/2022, Linux) using VMware vCenter

Manage and improve MDM platforms (Jamf Pro and Microsoft Intune)

Package and deploy software to Apple and Microsoft devices

Administer Active Directory — Group Policy, DNS, DHCP, and domain controller administration

Provide end-user support for laptops, mobile devices, SaaS tools, and authentication systems

Manage Azure infrastructure including virtual machines, virtual networks, storage, backup policies, and IAM/RBAC

Troubleshoot escalated corporate Wi-Fi, LAN, VPN and hardware services

Oversee infrastructure backups

Document system configurations, procedures, and IT workflows

Requirements

Self-motivated and able to work independently with minimal supervision — recognizing workflow inefficiencies and independently planning and implementing solutions to get results

5+ years as a IT systems administration (macOS, Windows, and mobile)

Proficient in macOS, Windows 11, Windows Server 2019/2022, Linux, iOS, and Android

5+ years experience with MDM (Jamf Pro and/or Intune), SaaS tools, and cloud identity systems (Okta, Azure AD/Entra ID)

PowerShell, Bash, or automation scripting experience

Proven hands-on experience building and configuring Windows Server environments — bare metal or VM provisioning in VMware

Active Directory administration: domain controller operations, Group Policy, DNS and DHCP management

Experience managing Azure VMs, networking, storage, and IAM/RBAC

Experience supporting corporate networks: firewalls, DNS, VPN, Wi-Fi

Skilled in enterprise software deployment and packaging

Experience with VMware vCenter and familiarity with Parallels Desktop

Experience using AI-assisted tools to improve IT operations, troubleshooting, documentation, and workflow automation

Excellent troubleshooting, documentation, and communication skills

Relevant hands-on experience in IT support, systems administration, or a related technical field (degree or equivalent experience)

Must be able to work from our Redwood City office (2–3 days per week)

Must be a US Citizen

Preferred Qualifications

Bachelor's degree in IT, Information Security, Computer Science, or equivalent hands-on experience

Microsoft AZ-104 Azure Administrator Associate certification

Jamf Certified Tech/Admin or Okta Certified Professional/Administrator

Familiarity with SAML, SSO, or enterprise security frameworks

Exposure to compliance-focused or regulated environments

Salary Range

$115,000 - $120,000 Plus Bonus

Individual pay will be determined by job related skills, experience, and relevant education or training.

Authentic8 Core Values & Principles:

Integrity: We apply our best efforts. We are honest with and accountable to others.

Mission-Focused: We clearly define and communicate our goals and do not stray in the pursuit of our objective.

Respect: We value and respect the ideas and experience our diverse backgrounds bring us. Positive consideration of differing viewpoints makes us stronger.

We are collaborative: We recognize the best work is the product of teams. We must each be reliable and expect to rely on others.

We are transparent: By operating with common information and understanding we ensure that we are aligned.

We find innovative solutions: We seek innovative solutions not as a buzzword but as a means to solve difficult problems with zeal, efficiency and quality.

We take ownership: We are responsible for our actions, our reputation and our business.

Authentic8 offers competitive benefits, including medical, dental and vision, flexible PTO, a 401k program and stock options.

It is the policy of Authentic8 to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Skills Required

5+ years IT systems administration (macOS, Windows, and mobile)
Proficient in macOS, Windows 11, Windows Server 2019/2022, Linux, iOS, and Android
5+ years experience with MDM (Jamf Pro and/or Microsoft Intune)
Experience with cloud identity systems (Okta, Azure AD/Entra ID)
PowerShell, Bash, or automation scripting experience
Hands-on experience building/configuring Windows Server environments and VM provisioning in VMware
Active Directory administration: domain controller operations, Group Policy, DNS, DHCP
Experience managing Azure VMs, virtual networks, storage, backup policies, and IAM/RBAC
Experience supporting corporate networks: firewalls, DNS, VPN, Wi‑Fi
Skilled in enterprise software deployment and packaging for Apple and Microsoft devices
Experience with VMware vCenter and familiarity with Parallels Desktop
Experience using AI-assisted tools to improve IT operations, troubleshooting, documentation, and automation
Provide end-user support for laptops, mobile devices, SaaS tools, and authentication systems
Document system configurations, procedures, and IT workflows; strong troubleshooting and communication skills
Self-motivated and able to work independently with minimal supervision
Relevant hands-on experience in IT support, systems administration, or a related technical field (degree or equivalent experience)
Must be able to work from our Redwood City office (2-3 days per week)
Must be a US Citizen
Bachelor's degree in IT, Information Security, Computer Science, or equivalent (preferred)
Microsoft AZ-104 Azure Administrator Associate certification (preferred)
Jamf Certified Tech/Admin or Okta Certified Professional/Administrator (preferred)
Familiarity with SAML, SSO, or enterprise security frameworks (preferred)
Exposure to compliance-focused or regulated environments (preferred)

View all jobs at Authentic8

View Authentic8 Profile

Report Job

Am I A Good Fit?

beta

Get Personalized Job Insights.

Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company

HQ: Redwood City, CA

126 Employees

Year Founded: 2010

What We Do

Improve the efficiency of your research teams Authentic8's Silo for Research is a fully isolated, anonymous and secure platform for conducting all forms of online investigations. Use Silo for Research to access web-based resources across the surface, deep or dark web. Shorten your time-to-insight Silo for Research improves analyst tradecraft across all phases of the information collection life cycle. Get your teams online and productive without deploying complicated solutions or disrupting your current infrastructure. Access alternate networks Span alternate regions, languages and network protocols. Silo for Research spins up one-time-use browser instances that give you access to content across geographies and web protocols. Regardless of the destination resource, your identity or affiliation is never exposed. Silo for Research lets you match your persona to the specific investigation needs. Appear local to the subject material by accessing the internet through any of Authentic8's access points around the world. Silo for Research combined with good tradecraft ensures your research activities aren't attributed to your analysts or organization. Automate collections Silo for Research supports collections of all types of web content as the analyst needs it, or over a period of time. Automation tools allow you to set up regular collection routines to capture a range of web content types, transform the content to a format of your choice and securely store it in the cloud. Preserve data in the cloud Investigators may be required to capture and collect content as part of their process. And to maintain efficacy of potential evidence, a proper chain of control and evidentiary requirements must be met. Silo for Research integrates with Authentic8 Secure Storage, an encrypted, audited cloud-based storage repository for users and groups. "With Silo, there is no need to have a 'dirty' machine because you are fully protected" - Authentic8 Silo for Research customer