Job Title: Systems Administrator – MSP
Company: U.S.-Based IT Consulting & Managed Service Provider (MSP)
Applicants: Remote (Candidates preferred from LATAM countries)
Hours: Full-Time, Monday through Friday (Weekends Off)
Compensation: $2,500 USD per month
Job Type: Full-Time
Company Overview
We are a rapidly growing U.S.-based Managed Service Provider (MSP) delivering secure, cloud-first IT solutions and exceptional client service. Our team is dedicated to scaling businesses efficiently while providing employees with professional growth, training, and opportunities to lead in a fast-paced IT environment.
Job Summary
The Systems Administrator is a critical technical role responsible for managing and optimizing our internal IT systems, security infrastructure, and automation processes. You will oversee the entire technology stack, implement automations, support Level 1 and Level 2 teams, and maintain the security and efficiency of client-facing and internal systems. This role is ideal for someone who thrives in a fast-paced MSP environment and is eager to contribute to innovative IT solutions.
Key Responsibilities
Manage internal technology systems including RMM, PSA, EDR, SIEM, DNS filtering, ITDR, application whitelisting, and RPA platforms
Develop, optimize, and document automation workflows to improve operational efficiency
Serve as the technical escalation point for Level 1 and Level 2 support teams
Execute IT projects within timelines and budgets, coordinating across teams
Maintain robust security posture across all internal and client-facing systems
Mentor junior team members and provide guidance on best practices
Report on technical metrics, project progress, and system performance to leadership
Requirements
3–5 years of hands-on experience in a Managed Service Provider (MSP) environment
Strong expertise in RMM and PSA platforms, enterprise security tools, and automation platforms
Excellent communication skills for explaining technical concepts to non-technical stakeholders
Proven project management skills and ability to meet deadlines
Self-motivated, detail-oriented, and committed to thorough documentation
Willingness to learn and adopt new tools, particularly RPA and AI-based automation
Preferred Qualifications
Experience with PowerShell, Python, or other scripting languages
Familiarity with Microsoft 365 and Azure environments
Security certifications (CompTIA Security+, Microsoft, or vendor-specific)
Background in cybersecurity operations or threat analysis
ITIL or project management certifications
Exposure to AI/ML tools and automation governance frameworks
Why Join Us?
Fully remote position with a U.S.-based team
Competitive monthly pay with opportunities for career growth
Be part of a rapidly scaling MSP with plans to 10x the business in 5 years
Work on AI-powered automation and innovative IT solutions
Supportive and growth-oriented work culture with direct access to leadership
How to Apply
Qualified candidates are encouraged to submit their applications through our career website:
🔗 https://osprey-strategic-research.breezy.hr/
Top Skills
What We Do
OSR Manage started with the belief that we can help our clients by developing strategic sales systems with measurable results at every stage of the sales process, directly resulting in company growth. We have been researching, implementing, and improving MSP sales management processes for over a decade, focused solely on growing MSP sales departments. Our goal is to grow our clients' revenue through sales management and lead generation.
