System Administrator - IT Support

Reposted 9 Days Ago
Be an Early Applicant
2 Locations
In-Office
Mid level
Consulting
The Role
The System Administrator will manage Google Workspace, Microsoft 365, troubleshoot hardware, ensure network functionality, and provide IT support.
Summary Generated by Built In
About Blue Matter
Blue Matter is a strategic consulting firm serving the life sciences industry, bringing
original ideas and a meaningful impact to clients across pharma and biotech. Founded
in 2012, we operate globally with teams across North America, Europe, and India. 
Role Overview
We’re seeking a hands-on System Administrator to support and mature Blue Matter’s IT
environment India.  You’ll administer both Google Workspace and
Microsoft 365, manage cloud and endpoint services, and troubleshoot hardware for a
mixed Windows/macOS fleet. This role partners closely with Security and Enterprise
Applications to deliver a reliable, secure, and user-friendly technology experience.
Location: Pune or Gurgaon, India (Onsite)
Team: IT & Security
What You’ll Do
Google Workspace administration: User / group / OU management; security, Gmail,
Drive/Shared Drives, Calendar, and device policies in the Admin Console; identity and
SSO integrations where applicable.
Microsoft 365 & Azure AD (Entra ID): User / license management; Exchange Online,
SharePoint, OneDrive; Azure AD conditional access; basic PowerShell for automation.
Endpoint & mobility: Intune / Endpoint Manager (and/or equivalent MDM) for Windows
and macOS; software packaging, update rings, device compliance, disk encryption.
Hardware support: Diagnose and resolve laptop, dock, display, printer, and peripheral
issues; coordinate vendor repairs and RMA; maintain spares and asset inventory.
Network fundamentals: Support office Wi-Fi/LAN (basic switch/AP troubleshooting),
VPN client configuration, and DNS/DHCP basics (escalate to network partners as
needed).
Cloud & SaaS administration: Provision and support core SaaS (e.g., collaboration,
project tools); manage SSO, MFA, and least-privilege access; assist with backups and
retention.
Security & compliance: Implement hardening baselines, patching, and endpoint
protection; respond to alerts; support audits and evidence collection alongside Security.
Automation & documentation: Build light automations (PowerShell, bash, Google Apps
Script) and maintain playbooks, diagrams, and KB articles for repeatable operations.
Customer service: Provide timely L1/L2 support, including new-hire onboarding, desk
setups, and executive support; maintain high CSAT.
What You’ll Bring
Experience: 3–6 years in IT systems administration supporting both Google Workspace
and Microsoft 365 in a multi-site environment.
Technical depth:
Google Admin Console (users/groups/OU, security, Drive, Gmail, devices).
Microsoft 365 + Azure AD/Entra (Exchange Online, SharePoint/OneDrive, Conditional
Access, basic PowerShell).
Intune/Endpoint Manager (Windows/macOS), JAMF or equivalent MDM a plus.
Solid hardware troubleshooting for laptops/peripherals; imaging/provisioning
experience.
Core networking (TCP/IP, VLANs, VPN, Wi-Fi) fundamentals.
Security mindset: MFA, SSO, least-privilege, patching, disk encryption, EDR/antivirus;
familiarity with incident response workflows.
Soft skills: Clear communication, service orientation, and the ability to work
independently onsite while collaborating with global colleagues.
Nice-to-haves / Certifications: CompTIA A+ / Network+ / Security+, Microsoft Certified:
Azure Administrator Associate, Google Workspace Administrator, ITIL Foundation.
Why Blue Matter
Work with a mission-driven consulting firm at the intersection of life sciences and
strategy, recognized for impactful client work and a people-first culture. Blue Matter
Consulting+2Blue Matter Consulting+2
Join a growing India presence—including in Pune—aligned with our global teams and
recent expansion of analytics and insights capabilities. Blue Matter Consulting
Logistics
Work arrangement: Onsite, Pune office (with occasional off-hours support for global
incidents/maintenance windows).
Employment type: Full-time.
Equipment: Company-issued laptop and necessary peripherals provided.

Top Skills

Azure Ad
Bash
Endpoint Manager
Google Apps Script
Google Workspace
Intune
Microsoft 365
Powershell
Tcp/Ip
Vlans
Vpn
Wi-Fi
Am I A Good Fit?
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The Company
HQ: South San Francisco, CA
167 Employees
Year Founded: 2012

What We Do

Our Work

Blue Matter is a specialized management consulting firm, founded in San Francisco with offices in the US and Europe. We work with life sciences clients to address business issues across the company and product value chain. Our collaborations with bio-pharmaceutical industry leaders focus on providing the strategic insights necessary to create and achieve their visions.


Our Story

Blue Matter was born out of a vision to bring together a group of people that are passionate about applying consulting skills to help shape great ideas, products, and companies. Blue Matter is founded on the principle of placing the client business issue at the center of every engagement, developing a customized approach, and staffing the engagement appropriately to ensure that we achieve the desired results.


Our Team

Our team includes experienced strategy consultants with significant professional and educational experience relevant to the life science industry. We work collaboratively to solve the problems of senior leaders of life science companies, and deliver value through providing innovative and actionable solutions. We value personal and professional growth, and emphasize our employees’ development as a key success metric for the company.

We are actively looking for qualified new team members. For more information, contact [email protected] for US-based opportunities and [email protected] for Europe-based opportunities.

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