Because of our commitment to client satisfaction, Bridgehead IT has grown into an industry leader. We are actively seeking a personable, passionate, and highly driven individual for the System Administrator II position. This role is essential for maintaining, optimizing, and securing critical client systems and supporting daily IT operations to ensure smooth and reliable performance.
Position Summary:
The System Administrator II is responsible for intermediate-level management and troubleshooting of server, storage, and network systems. This role requires a solid understanding of system infrastructure and offers an opportunity to deepen expertise in system administration. The ideal candidate will be proactive, detail-oriented, and have strong technical problem-solving skills.
Key Responsibilities:
- Install, configure, and maintain server hardware, operating systems, and applications to support client and internal operations.
- Monitor system performance, security, and backups to ensure stability and data protection.
- Troubleshoot and resolve server, storage, and network-related issues, escalating complex problems to senior team members when needed.
- Manage user accounts and permissions in Active Directory and other identity management platforms.
- Implement system updates, patches, and security measures to keep infrastructure secure and compliant with industry standards.
- Perform routine backups and assist in disaster recovery planning and testing to maintain data integrity and system resilience.
- Document system configurations, maintenance tasks, and troubleshooting procedures to maintain up-to-date records.
- Respond to service requests and support tickets in a timely manner, ensuring a high level of customer satisfaction.
- Collaborate with senior administrators on IT projects, such as system upgrades, migrations, and configurations, to meet evolving client and organizational needs.
- Stay current on industry trends and emerging technologies to continuously improve system operations.
- Participate in on-call rotations for after-hours support to address critical system issues.
Skills and Qualifications:
- Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent work experience.
- 3-5 years of experience in system administration or IT support roles, with demonstrated
expertise in server and storage management.
- Proficiency in managing server operating systems (Windows and/or Linux) and network services (e.g., Active Directory, DNS, DHCP).
- Experience with virtualization platforms such as VMware, Hyper-V, or similar.
- Knowledge of security practices, including firewalls, antivirus, and data protection strategies.
- Strong troubleshooting skills with the ability to diagnose and resolve intermediate to complex technical issues.
- Excellent communication and interpersonal skills, with a client-focused approach to technical support.
- Relevant certifications such as CompTIA Server+, Microsoft Certified: Azure Administrator, or equivalent are preferred.
- Ability to follow procedures, document tasks, and manage time effectively.
- Personable and committed to delivering high-quality system administration support in a client-centered environment.
Bridgehead IT is proud to be an equal opportunity workplace and is an affirmative action employer.
Top Skills
What We Do
Bridgehead IT offers customized, end-to-end technology services that support businesses of all sizes. We’re different because we take a holistic approach to the technology needs of our clients. We focus on building partnerships to solidify relationship with a foundation based on securing and assessing long-term needs.
Our services are engineered to meet the specific objectives of each client. That starts with having the right people who are experts in their field to develop solutions that support our clients. Thoughtful solutions, not quick fixes.
Our clients range from publicly traded, global entities to mid-sized local businesses.
We are a premier partner with Microsoft, HPE, Cisco, VMWare and many others.
Our full range of technology based business solutions include:
• App Development • Change Management • Cloud Solutions • Conference Room Design • Cyber Security And Compliance • Digital Signage Displays • Endpoint Detection And Response • IT Cost Control • IT Service Delivery • Infrastructure Services • Microsoft 365 • Project Management • Structured Cabling
MISSION: Bridgehead IT offers customized, end-to-end technology services that support businesses of all sizes. We’re different because we take a holistic approach to the technology needs of our clients and empower our staff to become leaders in their fields.
VISION:
Perpetuate, grow, and diversify by expanding further into a multi-specialty technology and business consulting firm in the field of Information Technology.
Core Values:
ACT WITH INTEGRITY.
SAFEGUARD OBJECTIVITY.
VALUE EVERY EMPLOYEE.
STRIVE FOR EXCELLENCE.
Why Work With Us
Co-founders Wes Bunch, CEO, and Chris Brandvik, COO, have over 35 years of collective experience in the Information Technology sector. They established Bridgehead IT in 1999 with the goal of building a new kind of technology company — a whole new generation run by fresh thinkers who offer a forward vision.
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