At 3Pillar, we create an environment where people can do their best work while maintaining a healthy work-life balance.
- Flexibility & Well-being – Our remote-first approach gives you the flexibility to work where you perform best, while prioritizing your well-being and personal commitments.
- Global Community – Collaborate with talented colleagues across the globe in a culture built on connection, support, and shared success.
- Your Voice Matters – We foster open communication and multiple feedback channels, ensuring every employee has the opportunity to be heard and make an impact.
- Growth & Development – Gain exposure to diverse clients, industries, and challenges that accelerate learning and career growth.
Our culture is guided by four core values: Collaboration, Outperform, Respect, and Evolve—the principles that shape how we work, grow, and succeed together.
Job Summary:
- Manage user accounts, systems, and IT assets.
- Provide L1/L2 support for desktops, servers, networks, printers, and collaboration tools.
- Perform employee onboarding and offboarding activities.
- Troubleshoot Windows/Linux systems, network, hardware, and software issues.
- Maintain documentation, security standards, and operational procedures.
- Support Office productivity tools, Active Directory, DNS, DHCP, and related services.
- 3+ years of experience in IT Infrastructure or System Administration.
- Strong knowledge of Windows 10/11 and Windows Server 2019/2022 or Linux servers.
- Good understanding of networking concepts including TCP/IP, DNS, DHCP, VPN, VLAN, routing, and switching.
- Experience with Active Directory and Office productivity tools.
- Strong troubleshooting, documentation, and communication skills.
- Excellent spoken and written English.
- Experience with VMware, Hyper-V, AWS, or Azure.
- Scripting knowledge in PowerShell, Bash, or Python.
- Exposure to monitoring tools, log management, and security solutions.
- Knowledge of backup, recovery, and system security best practices.
We are looking for a System Administrator / Infrastructure Support Engineer with 3+ years of experience in Windows/Linux administration, IT infrastructure support, and network troubleshooting. The ideal candidate will be responsible for managing systems, providing L1/L2 support, maintaining IT assets, and ensuring smooth day-to-day IT operations.
Key Responsibilities:
Required Skills:
Preferred Skills:
Skills Required
- 3+ years of experience in IT Infrastructure or System Administration.
- Strong knowledge of Windows 10/11 and Windows Server 2019/2022 or Linux servers.
- Good understanding of networking concepts including TCP/IP, DNS, DHCP, VPN, VLAN, routing, and switching.
- Experience with Active Directory and Office productivity tools.
- Strong troubleshooting, documentation, and communication skills.
- Excellent spoken and written English.
- Experience with VMware, Hyper-V, AWS, or Azure.
- Scripting knowledge in PowerShell, Bash, or Python.
- Exposure to monitoring tools, log management, and security solutions.
- Knowledge of backup, recovery, and system security best practices.
What We Do
3Pillar Global builds breakthrough software products that power digital businesses. 3Pillar is an innovative product development partner whose solutions drive rapid revenue, market share, and customer growth for industry leaders in Software and SaaS, Media and Publishing, Information Services, and Retail. Leveraging a lean and agile approach, 3Pillar delivers value-generating, digital solutions with specialized product strategy and management, user experience design, as well as software and data engineering expertise across mobile, cloud, and disruptive technologies.
