*Contingent upon Award
Position Overview
The Virginia Office of the Attorney General (OAG) seeks 2 Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role administers servers, identity systems, and enterprise services across on-premises and cloud platforms.
The Systems Administrator is a hands-on technical role focused on disciplined execution of operational processes, including patching, monitoring, backup, and system maintenance. The position works under the direction of the Director of Infrastructure & Operations and collaborates with Network Engineering, Information Security, End User Services, and Application/Data teams.
Infrastructure Administration
- Administer Windows Server environments (on-premises and cloud)
- Manage Active Directory, Group Policy, DNS, and DHCP
- Support Microsoft 365 services (Exchange Online, Entra ID/Azure AD)
- Maintain system performance, availability, and configuration
- Execute structured patching for servers and core systems
- Coordinate with leadership on scheduling and system impact
- Support vulnerability remediation aligned to security priorities
- Validate patches prior to deployment
- Track patch compliance and status
- Implement security controls defined by the Information Security Office
- Support identity and access management practices, including MFA
- Assist with system hardening, logging, and monitoring integrations
- Provide support for audits and compliance activities
- Monitor systems and respond to alerts and operational issues
- Provide Tier 2/3 support for infrastructure incidents
- Participate in incident response and escalation processes
- Contribute to root cause analysis and service improvements
- Administer backup and recovery solutions
- Perform and validate backup and restore testing
- Support recovery objectives (RTO/RPO)
- Follow defined change management processes
- Execute infrastructure changes in a controlled manner
- Participate in CAB or similar governance processes
- Partner with Network Engineering on infrastructure dependencies
- Coordinate with End User Services on user-impacting changes
- Support Application/Data teams on system integrations
- Communicate system status, risks, and issues to leadership
- Experience administering Windows Server environments
- Strong knowledge of Active Directory and Group Policy
- Experience supporting Microsoft 365 (Exchange Online, Entra ID/Azure AD)
- Experience with patch management and system maintenance
- Familiarity with backup and recovery solutions
- Basic understanding of networking concepts
- Experience in government or regulated environments
- Experience with hybrid infrastructure (on-premises and Azure)
- Familiarity with NIST or similar frameworks
- Experience with virtualization (VMware or Hyper-V)
- Exposure to monitoring, SIEM, or endpoint management tools
- Strong troubleshooting and problem-solving skills
- Ability to manage multiple operational tasks and priorities
- Effective communication and teamwork across technical groups
- Ability to follow structured processes and governance standards
- Focus on system reliability, security, and continuous improvement
- Office-based environment
- Occasional after-hours support for maintenance or incidents
- Limited travel between office locations may be required
This role supports core Infrastructure & Operations functions and contributes to the agency’s ability to deliver secure and reliable IT services. The Systems Administrator operates within defined governance processes to ensure consistency, stability, and risk reduction across the environment.
Skills Required
- Experience administering Windows Server environments
- Active Directory administration experience
- Group Policy management experience
- DNS and DHCP administration experience
- Microsoft 365 administration experience
- Entra ID or Azure AD administration experience
- Server patch management experience
- System monitoring and alert response experience
- Backup and recovery administration experience
- Virtualization experience with VMware and/or Hyper-V
- File and print services experience
- PowerShell scripting experience
- Operating system troubleshooting experience
- Change management participation
- Incident response support experience
- Root cause analysis participation
- Documentation maintenance experience
- Maintenance window execution experience
- Experience with ticket or work management systems
- MFA administration or support experience
- System hardening experience
- Vulnerability remediation experience
- Access control management experience
- Security policy adherence experience
- NIST or similar security framework exposure
- Communication and collaboration experience
- Operational prioritization experience
- Structured, process-oriented work experience
- Experience working in team-based IT operations
- Government or regulated-environment experience
- Hybrid infrastructure experience involving on-premises and Azure
- Familiarity with NIST or similar frameworks
- Monitoring, SIEM, or endpoint management tool experience
What We Do
Betis Group, Inc. provides information technology products, solutions, and services to public and private-sector organizations, including government, commercial, healthcare, and education clients. The company delivers end-to-end support across systems and software engineering, enterprise IT, cloud platforms, technology deployments, staff augmentation, infrastructure installation and upgrades, and hardware and software sales. It also manages infrastructure and applications, supports secure operations, and helps clients modernize and improve performance.
