Dew Software, a prominent player in the Digital Transformation industry, is currently seeking a skilled and adaptable System Admin/Engineer to join our team. As a System Admin/Engineer at Dew Software, you will play a crucial role in ensuring the stability, security, and optimum performance of our clients' IT systems. You will have the opportunity to work on a variety of projects and collaborate with cross-functional teams to design, implement, and maintain robust infrastructure solutions.
Responsibilities
- Maintain and monitor the stability, security, and performance of clients' IT systems.
- Install, configure, and maintain server operating systems, hardware, and software.
- Troubleshoot and resolve hardware, software, and network issues.
- Manage user accounts, permissions, and access rights.
- Collaborate with cross-functional teams to design and implement infrastructure solutions.
- Create and maintain documentation related to system configurations and procedures.
- Stay up-to-date with emerging technologies and industry best practices.
- Good knowledge of Manage Engine UEMS with minimum of 2-4 years of experiene.
- Expert in Microsoft OS (Windows 10, 11).
- Expert in Misc Hardware related troubleshooting
- Work with MTT on daily basis to identify machines for SP upgrade, hands and feet support.
- Work with IT security on daily basis to fix any IT security or network issue.
- Work with Firoz daily to execute the project. Troubleshoot independently for any OS, or hardware issue.
- Work with OEM for hardware issues Work with Microsoft for OS issues.
- Work with ManageEngine for application related issues.
- Work with the Server team for domain, GP related issues.
- Azure Infrastructure Experience: Proficiency in managing Azure infrastructure components, including virtual machines, storage, and networking, to support AI model development and deployment.
- CI/CD Pipeline Experience: Experience with Continuous Integration/Continuous Deployment (CI/CD) pipelines, including the automation of model deployment processes.
- Containerization in the Cloud: Strong knowledge of containerization technologies in the cloud, such as Docker and Kubernetes, for efficient deployment and scaling of machine learning models.
- Machine Learning Expertise: Proficient in building and optimizing machine learning models, with a deep understanding of various ML algorithms and frameworks.
- Programming Skills: Proficiency in programming languages commonly used in machine learning, such as Python and libraries like TensorFlow and PyTorch.
- Data Management: Experience in data preprocessing, feature engineering, and data pipeline development for machine learning.
- Collaborative Team Player: Excellent communication skills and the ability to work collaboratively with cross-functional teams, including AI engineers and SREs.
- Documentation: Effective documentation skills to maintain clear and organized records of models, infrastructure configurations, and incident responses.
Top Skills
What We Do
At Dew Software, we are a leading player in the Digital Transformation space, empowering businesses to thrive in the rapidly evolving digital landscape. With over 25 years of industry expertise, we deliver innovative solutions and services to Fortune 500 companies, driving their growth and success.
As a CMMi Level 3 and ISO certified organization, we are committed to excellence, quality, and customer satisfaction. Our robust processes and stringent quality standards ensure that we deliver exceptional outcomes for our clients, consistently exceeding their expectations. We specialize in end-to-end Quality Assurance and transformation services, helping our clients achieve superior software quality and optimize their development processes.
With a global presence and 14 development centers spanning 9 countries, our organization brings together diverse talent and expertise from around the world. We foster a collaborative and inclusive work culture that encourages creativity, innovation, and continuous learning.
At Dew Software, we are experts in the Build Operate Transfer (BOT) model, providing comprehensive solutions that enable seamless transitions from project initiation to full-scale operations. Our expertise in BOT ensures that our clients can quickly establish their technology operations and effectively manage their IT assets for long-term success.
We believe in the power of digital transformation to revolutionize industries and drive positive change. We leverage cutting-edge technologies, such as AI, cloud computing, and data analytics, to help our clients optimize their operations, enhance customer experiences, and stay ahead in today's competitive market.
Join our talented team of professionals who are passionate about making a difference. At Dew Software, you'll have the opportunity to work on exciting projects, collaborate with industry leaders, and unleash your full potential. Be a part of our journey in shaping the future of digital transformation
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