System Admin and IT Executive

Harmony United Medsolutions Pvt. Ltd. (HUMS) is a fast-growing and innovative organization focused on transforming the healthcare industry. We specialize in delivering high-quality medical billing solutions and end-to-end revenue cycle management services, including accounts receivable (A/R) management and related healthcare operations.

With over nine years of experience, we proudly serve Harmony United Psychiatric Care, a US-based healthcare organization. At HUMS, we are committed to excellence, innovation, and continuous improvement as we expand our global footprint.

We are seeking a skilled and proactive System Administrator & IT Executive to manage, maintain, and optimize our IT infrastructure. The role involves ensuring the reliability, performance, and security of systems, servers, and networks while providing technical support across the organization.

• Monitor, maintain, and support servers, systems, and computer networks to ensure optimal performance and uptime
• Perform regular system checks, software updates, patch management, and troubleshooting
• Manage and maintain network infrastructure, including routers, switches, firewalls, and VPNs
• Ensure network security, stability, and seamless connectivity across departments
• Provide end-user technical support for hardware, software, and connectivity issues
• Manage data backups, disaster recovery processes, and data security compliance
• Develop and implement preventive maintenance strategies to reduce system downtime
• Coordinate with external vendors for procurement, maintenance, and technical support
• Maintain IT documentation and ensure adherence to internal IT policies and procedures

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Minimum 3 years of experience in system administration or IT support roles
• Excellent English communication skills are mandatory.
• Strong verbal and written communication skills, with the ability to communicate effectively with US-based teams and clients.
• Strong knowledge of Windows/Linux operating systems and server administration
• Good understanding of networking concepts including TCP/IP, DNS, DHCP, VLANs, and VPNs
• Hands-on experience with networking devices such as Cisco switches/routers preferred
• Familiarity with firewall management and access control policies
• Certifications such as CompTIA A+, Network+, MCSA, or CCNA are preferred
• AWS Cloud knowledge is an added advantage
• Strong troubleshooting, communication, and interpersonal skills
• International Voice Support & Coordination

We value diversity, equity, and inclusion and are committed to creating a supportive workplace where everyone has equal opportunities to grow and succeed.

• Competitive salary (including EPF and PS)
• Health insurance coverage
• 4-day work week (Monday to Thursday)
• Career growth and professional development opportunities
• Additional benefits such as food and cab-drop facility

Interested candidates may send their resume and cover letter highlighting relevant experience and suitability for the role.

For queries, contact: [email protected]

Note: Interviews and calls will be conducted between 05:45 PM – 04:45 AM IST, Monday to Thursday.