Syndigo Solutions Architect

• Partner with Account Managers to lead technical requirement gathering sessions and to understand client business needs and priorities  
• Help clients identify how Flywheel Content Studio can assist in solving their e-commerce business problems while keeping expectations within the scope of our capabilities, offerings and contractual parameters  
• Work closely with clients as data and requirements are being collected to ensure comprehensive and accurate transfer of information and appropriate documentation of technical requirements  
• Build, project manage, and execute a project plan to fulfil scope of Syndigo services  
• Provide daily direction and communication to the team so that projects are completed on time and meet quality guidelines and budget  
• Proactively communicate and collaborate with external clients and internal collaborators to ensure that all partners are apprised of progress and obstacles, so projects are completed on time, meeting quality guidelines and budget  
• Manage technical implementation/integration of solutions with Syndigo or other PIM providers for our clients  
• Configure recipient connections and deploy products to appropriate retailers, troubleshooting errors as needed  
• Architect complex data models that support the scalable transfer of data to/from multiple systems for enterprise clients  
• Acts as the subject matter expert for supporting third party technology of Syndigo  
• Proactively communicates opportunities to expand services for Syndigo support with customers and internal commercial sales leads to grow contracts  
• Establish procedures and processes that support Flywheel Content Studio and departmental standards, values and strategic directives with a focus on iteration and continuous improvement.  
• Use appropriate judgment in upward communication regarding client and/or team concerns  
• Travel as necessary; minimally required 

• You have 2-5 years of relevant work experience within PIM/MDM implementation, data management/analysis, or a similar field
  • Experience with Syndigo is considered a strong asset
• Demonstrated experience managing multiple projects
• Phenomenal organizational, project management, and communication skills  
• Critical thinking and creative problem-solving  
• Ability to evaluate available approaches and solutions for a client and to scope technical requirements for system implementation  
• Strong attention to detail, understanding of data management, data strategy and continuous process improvement  
• Detailed quality assurance skills for system creation and maintenance, as well as to ensure the integrity of large datasets  
• Knowledge of e-commerce, CPG, retail or other relevant industry experience would be considered an asset
• Team player who works well in a collaborative, fast-paced startup environment  
• Exceptional communication and presentation skills, both verbal and written

• We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
• Flexible vacation time
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
• So you know: The hired candidate will be required to complete a background check
• Learn more about us here: Life at Flywheel

Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at [email protected] so that we can support you.