SW Quality Engineer IV - (Automation, Playwright)

Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.

Our Experience-Led, Intelligence-Driven approach combines human-centered design with data, automation, and cloud-based innovation. Built on an API-first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.

About Candescent

Candescent is a U.S.-based financial technology company that powers Intelligent Banking for banks and credit unions. The company helps financial institutions move beyond traditional digital banking by unifying data, channels, and real-time intelligence into a single, cohesive platform that delivers adaptive, human‑centered experiences across every interaction.

Software Quality Engineer (Automation, AI‑Driven Testing, Playwright)

LOCATION: Hyderabad, India
GRADE: 11

Position Summary & Key Areas of Responsibility

We are seeking an experienced Software Quality Engineer with deep expertise in ATM applications, fintech systems, and modern automation frameworks, who can ensure high-quality delivery across ATM, switching, and digital banking ecosystems.

This role requires a strong combination of:

• Manual + Automation testing
• ATM domain expertise (hardware + transaction flows)
• AI-assisted QA practices (Copilot, Cursor)
• Next-gen frameworks like Playwright

Key Responsibilities

• Be part of an Agile team, actively participating in Sprint ceremonies and owning test deliverables.
• Manage assigned tasks, track progress, and proactively report risks to timelines.
• Design, develop, and execute comprehensive test plans, test cases, and test scripts.
• Perform:
  • Functional, regression, and integration testing
  • Volume, performance, and reliability testing
• Execute manual test cases on ATM systems, including:
  • Transaction flows (withdrawal, deposit, balance inquiry, transfers)
  • Card handling, PIN validation, and error scenarios
  • Hardware-software interaction validation (cash dispenser, card reader, receipt printer)
  • Field testing and lab-based ATM validation environments
• Set up and manage test environments, including hardware labs, virtual systems, and networking configurations.
• Develop automation for complex system integrations and workflows.
• Leverage AI-powered tools (Copilot, Cursor, etc.) to:
  • Accelerate test case creation and maintenance
  • Generate automation scripts and reduce manual effort
  • Improve defect detection and root cause analysis
• Implement AI-assisted testing techniques, including:
  • Auto-generation of test scenarios
  • Intelligent test coverage optimization
  • Smart debugging and failure analysis
• Use automation to improve testing efficiency and reduce repetitive processes.
• Perform API testing and automation for SOAP and REST services.
• Manage physical and virtual QA lab environments, including ATM devices and simulators.
• Execute and analyze load/performance tests, providing actionable insights.
• Apply strong debugging and troubleshooting skills to assist development teams.

Basic Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or related field.
• 9+ years of experience in Software Quality Engineering or equivalent role.
• 7+ years of experience in QA processes, methodologies, and standards.
• 5+ years of experience in test automation, CI/CD, and tools like Jenkins.

Core Testing Expertise

• Strong experience in:
  • GUI, backend, and database testing
  • Enterprise application testing
  • Functional, integration, and end-to-end test design
• Experience in API automation (REST, SOAP)
• Exposure to Fintech / Banking / ATM domain
• Experience with ATM simulators, switch systems, or payment networks

Automation & Tools

• Expertise in automation frameworks and tools such as:
  • Selenium, TestNG, Cucumber, BDD
  • Rest Assured, SOAP UI
  • Jenkins, Maven
• Hands-on experience with Playwright (NEW) for modern UI automation and cross-browser testing
• Experience with Kubernetes-based deployments and testing environments
• Strong understanding of CI/CD and DevOps practices

AI & Modern Testing Skills (NEW)

• Hands-on experience with AI-assisted development/testing tools:
  • GitHub Copilot / Microsoft Copilot
  • Cursor or similar AI-first IDEs
• Experience leveraging AI for:
  • Test case generation and optimization
  • Automation script creation
  • Test data generation
  • Debugging and defect triaging
• Strong ability to validate AI-generated outputs for correctness, security, and reliability
• Awareness of responsible AI practices in QA workflows

Additional Skills

• Strong understanding of performance testing systems
• Experience with:
  • Network management
  • Hardware setups and system installations
• Strong analytical, debugging, and problem-solving skills
• Excellent communication and stakeholder management skills
• High attention to detail and strong customer-centric mindset

Preferred Qualifications

• Experience with GitHub and modern DevOps ecosystems
• Exposure to AI-driven QA tools, AIOps, or intelligent monitoring systems

Key Differentiators for This Role

• Combination of:
  • Automation + Manual + ATM testing expertise
  • AI-assisted QA practices
  • Modern frameworks like Playwright
• Ability to drive next-generation QA transformation using AI

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.