SVP of Revenue

Ghost is a private B2B marketplace that helps top global brands expand their distribution. We partner with leading streetwear, apparel, footwear, beauty, and home goods brands to unlock alternative channels for surplus inventory. Through transparency, data insights, and a network of vetted buyers, Ghost empowers sellers to diversify and optimize their inventory management. Backed by top VC firms (Cathay, USV, Equal, Eniac), Ghost is one of LA’s fastest-growing startups.

Ghost is seeking a strategic SVP of Revenue to lead our sales organization and drive revenue growth. As a member of the senior leadership team, this role will be responsible for overseeing a team of 35+ sales professionals, optimizing processes, and aligning efforts between the sales and product teams. The ideal candidate is a collaborative leader with a strong operational mindset and a proven track record of delivering results in a fast-paced, marketplace environment.

Key Responsibilities:

1. Sales Strategy Development:
• Develop and execute a comprehensive strategy that aligns with the company's overall business goals and objectives.
• Analyze market trends, customer needs, and competitor activities to identify growth opportunities.
• Set long-term and short-term sales goals and ensure targets are met consistently.
2. Team Leadership and Management:
• Lead, mentor, and motivate a high-performing sales team.
• Set clear performance expectations and provide regular feedback and coaching to ensure team success.
• Recruit, hire, and train new sales staff as needed.
• Create a positive, results-driven culture focused on teamwork, accountability, and continuous improvement.
• Design and implement incentive plan to optimize performance
3. Sales Operations and Process Improvement:
• Optimize sales processes, tools, and systems to improve efficiency and effectiveness.
• Ensure the use of CRM systems (eg. Hubspot) to track sales activities, customer interactions, and pipeline management.
• Monitor sales performance metrics and make adjustments as necessary to achieve goals.
4. Client Relationship Management:
• Build and maintain relationships with key clients and partners.
• Oversee the negotiation and closing of large or high-value deals.
• Address client concerns and resolve issues to maintain long-term partnerships.
5. Performance Monitoring and Reporting:
• Track sales KPIs and provide regular reports to executive leadership.
• Analyze data to identify trends, areas of improvement, and growth opportunities.
• Use insights to adjust sales strategies and tactics.
6. Collaboration and Cross-Functional Leadership:
• Work closely with Product, Operations, Finance, and other teams to ensure alignment and maximize revenue generation.
• Provide insights to Product based on customer feedback and market conditions.
7. Budgeting and Forecasting:
• Develop and manage the sales budget, ensuring optimal allocation of resources.
• Forecast sales performance, identify potential risks, and develop contingency plans as necessary.
8. Market and Competitive Intelligence:
• Stay informed on industry trends, competitor activities, and market conditions.
• Adjust sales strategies and tactics based on market intelligence to stay competitive.

Qualifications:

• Experience: 10+ years of sales leadership experience, with at least 3 years managing large teams.
• Operational Expertise: Strong background in sales operations, process improvement, and using data to drive decision-making.
• Industry Knowledge: Familiarity with marketplaces or retail is a plus.
• Collaboration Skills: Proven ability to work cross-functionally and build strong relationships with product, marketing, and other teams.
• Strategic Mindset: Ability to think big-picture while executing tactical plans to achieve goals.
• Leadership Skills: Inspirational leader who can motivate teams, foster a culture of accountability, and drive high performance.
• Analytical Skills: Proficiency with CRM systems (e.g., Hubspot) and sales analytics tools.
• Communication: Exceptional written and verbal communication skills, with the ability to present ideas to senior stakeholders.
• Education: Bachelor’s degree in business, sales, or a related field; MBA or advanced degree is a plus.

Salary range for this role is $250,000 - $300,000 based on qualifications and experience.

Benefits we offer: 

• Medical, Vision, and Dental with some plans covered at 100% 
• Competitive compensation and equity structure
• 401K 
• Unlimited PTO