SVP of Operations

SWIVEL is seeking a talented individual to be responsible for overseeing the day-to-day operations of the company, ensuring that all are aligned with SWIVEL's ultimate goal, promoting continued growth and meeting established objectives. This role leads the planning and development of SWIVELS's operational objectives and initiatives, develops operating budgets, and establishes effective operational policies and procedures. The SVP of Operations will work closely with the CEO, CTO, and others on the executive team to identify new opportunities, develop operational plans, and execute on those plans.

Why you’ll love this role:
In this role, you will work with some of the top business professionals in the financial services industry in a growth-mode environment. As part of your role, you will work closely with stakeholders at all levels in the payments environment. You will be an important contributor to the growth of one of the leading fintech solutions in the financial institution industry with a dynamic company culture. Our leaders recognize that empowerment, autonomy, work-life balance, professional development, continuous improvement, and a commitment to shared values are key enablers of our success. We work hard, take care of each other, and deliver positive outcomes daily.
 

Essential duties include the following:

• Directs the day-to-day operational activities involved in the development and maintenance of internal processes and infrastructure of SWIVEL to ensure strategic initiatives and business objectives are met.
• Works with SWIVEL and SWBC executives to implement operational policies and procedures that improve efficiency and effectiveness of SWIVEL.
• Defines an operating system that supports SWIVEL and our growth goals.
• Directs and monitors ongoing performance against SWIVEL objectives, identify problems, and initiate corrective action to ensure that SWIVEL is moving toward its operational and financial targets.
• Build and maintain strong relationships with key stakeholders, including functional leaders, clients, vendors, and partners.
• Manages risk and ensure compliance with all relevant laws and regulations.
• Develops and maintains key external relationships involved in sourcing and supporting new business opportunities.

Serious candidates will possess the minimum qualifications:

• Bachelor's degree in business, engineering, or related field of study from an accredited four-year college or university required. Master’s degree in Business Administration preferred.
• Minimum of ten (10) years of experience in operations scale and management, preferably in a technology company serving highly regulated industries.
• Proven track record of driving growth, service, and profitability in a company or institution, payments technology and services preferred. 
• Strong knowledge in developing and implementing a comprehensive strategic plan for the on-going growth and success of a company.
• Thorough knowledge of criteria, guidelines, policies, procedures, and government regulations associated with payments technology companies.
• Knowledge of analyzing, vetting, and making recommendations regarding capital allocations, business expansion, and organizational development requirements and opportunities.
• Exceptional leadership skills with the ability to find, grow, and keep senior leadership across an organization.
• Strong financial acumen with broader business skills.
• Strong analytical and decision-making skills.
• Demonstrated ability to manage complex projects with initiative and influence.
• Excellent communication and interpersonal skills.
• Demonstrable expert knowledge of payments technologies and systems.
• Able to travel locally and nationally.

SWIVEL offers*:  

• Competitive overall compensation package
• Work/Life balance 
• Employee engagement activities and recognition awards 
• Years of Service awards
• Career enhancement and growth opportunities 
• Leadership Academy and Mentor Program
• Continuing education and career certifications 
• Variety of healthcare coverage options
• Traditional and Roth 401(k) retirement plans 
• Lucrative Wellness Program

*Based upon employee eligibility 

Additional Information:

SWIVEL is a Substance-Free Workplace and requires pre-employment drug testing.

Please note, SWIVEL does not hire tobacco users as allowed by law.

To learn more about SWIVEL, visit our website at https://www.getswivel.io/. If interested, please click the appropriate apply button.