SVP, Head of Sales, Global Transaction Services, DBS Vietnam HCMC

Business Function

Global Transaction Services (GTS) is a product group focused on the management and sale of Cash Management, Trade Finance, and Securities & Fiduciary products and services to institutional clients.

DBS aspires to be recognized by clients and competitors as one of the top GTS providers in its key markets. This is achieved through an ongoing process of efficiently matching clients’ changing business requirements with product capabilities.

Job Purpose

The Sales Head is responsible for driving new to product client acquisition and GTS product revenues from existing clients and new to bank prospects.

GTS uses a consultative selling model to engage clients and prospects effectively, within which the GTS Sales Head focuses on client needs analysis and recommendation to provide appropriate cash management, open account trade, and trade finance solutions.

As a Sales Head, you will lead and manage a team of GTS Sales Managers in delivering innovative and client-centric cash management, trade finance, and liquidity solutions.

The role requires strong leadership traits, product knowledge, and relationship management capabilities to drive business growth, deepen client relationships, and ensure effective execution of strategic initiatives.

Key Accountabilities

• Lead and manage a team of sales managers as a Sales Head
• Grow Income: Grow GTS Client Revenues by deepening client wallet share through new and recurring product sales efforts. Ensure Cash and Trade mandates are implemented and expected revenues are realized
• Win New to Bank Business: Secure Cash and Trade mandates from assigned clients and new to bank prospects
• Develop Sales Pipeline: Continuously build a comprehensive pipeline of Cash and Trade opportunities for assigned clients and new to bank prospects
• Client Planning: Ideate, plan and execute detailed GTS Client Plans for Priority Clients. 
• Digital Advisory: Leverage digital channels to engage and acquire clients. Advise assigned clients and new to bank prospects with their digital transformation of traditional financial services processes

Minimum Requirements   

• At least 10 years of relevant experience
• Education/ Preferred Qualifications - University level Bachelors Degree, preferably having majored in either Business Management/ Economics/ Finance or Computer Science or related disciplines
• Knowledge and Skills:
  • Strong GTS product knowledge in GTS product businesses (cash management, open account trade and trade finance) with a strong track record of sales and business development experience
  • Demonstrated ability to perform within a matrix organization and regional multi-country franchise
  • Established track record of delivering strong revenue growth derived from local & cross border working capital solutions
  • Credit experience/ knowledge is preferred
• Other requirements:
  • Proven track record of sales leadership experience
  • Ability to lead, mentor and drive business outcomes
  • Ability to influence and impact outcomes
  • Strong team player with excellent communication skills, both written and verbal, and interpersonal skills
  • Ability to handle multi-tasking environment, meet deadlines and work with a wide range of sensitive and confidential agenda
  • Ability to take initiative, work independently and accomplish a task with little supervision
  • Strong strategic mindset with proven analytical skills

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