Supporting Services Engineer
Do you enjoy being part of a team that provides high-quality services for our customers?
Would you like to play a key role in our business?
Baker Hughes Bently Nevada offers a holistic suite of machine condition monitoring and protection hardware, software, and services. We help ensure you achieve the highest level of asset reliability.
Partner with the best
As a Supporting Services Engineer, you will be tasked with managing and executing SSA Contract (onsite or remote). You will evaluate asset condition and recommend corrective action based on quality asset condition analysis on the customer's critical assets, asset protection system, and asset monitoring systems. You will build customer relationships; manage contractual obligations; be responsible for financial commitments to the business as well as service commitments to the customers.
As a Supporting Services Engineer, you will be responsible for:
Performing Rotating/Reciprocating Machinery Diagnostic Services on Industrial and Turbo Machinery using Bently System1® monitoring Software
Executing Service Contract at customer premises.
Diagnosing basic machinery problems based on vibration data, operational data, and/or customer communications
Completing standard service reports, invoicing packages, and other administrative requirements
Completing Documentation of findings / recommendations both internally (Web Portal) and for customer
Fuel your passion
To be successful in this role you will:
Have Bachelor’s degree in engineering (Mechanical preferred) with minimum 10 years of experience in vibration defect analysis and corrective action recommendations
Have the ability and willingness to work overtime, as required
Have the ability to obtain a TWIC Card within 90 days of employment, if you do not already have one
Have excellent verbal and written communication skills in the English language
Be able to operate with minimal supervision, work independently, and be able to prioritize, organize, and meet deadlines accordingly
Have exceptional computer skills, both hardware and software, plus MS Office software skills
Desired Qualifications:
Have knowledge of Bently Nevada System 1 vibration monitoring platform
ISO CAT III or higher certification
Work in a way that works for you
We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Monday-Friday, standard work hours – OT eligible.
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
Additional elected or voluntary benefits
This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Services Senior Specialist - Customer Contract Management
Skills Required
- Bachelor's degree in engineering (Mechanical preferred)
- Minimum 10 years experience in vibration defect analysis and corrective action recommendations
- Valid work authorization in country of employment (employer cannot sponsor)
- Ability and willingness to work overtime as required
- Ability to obtain a TWIC Card within 90 days of employment if not already held
- Excellent verbal and written communication skills in English
- Ability to operate with minimal supervision, prioritize, organize, and meet deadlines
- Exceptional computer skills (hardware and software) and MS Office proficiency
- Knowledge of Bently Nevada System 1 vibration monitoring platform
- ISO CAT III or higher certification
Baker Hughes Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Baker Hughes and has not been reviewed or approved by Baker Hughes.
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Retirement Support — Feedback suggests retirement contributions combine automatic employer funding with a dollar‑for‑dollar match, with immediate vesting on the match. This structure can meaningfully increase savings for employees who participate consistently.
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Equity Value & Accessibility — Feedback suggests a discounted employee stock purchase program with regular purchase periods and no brokerage fees provides accessible ownership upside. Program parameters are clearly laid out through the benefits hub and plan materials.
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Leave & Time Off Breadth — Feedback suggests exempt staff have flexible, manager‑approved time off while non‑exempt employees accrue vacation and receive paid personal time. Company‑paid holidays and paid parental leave further broaden time‑away options.
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