Support Specialist III - Operations

Posted 4 Hours Ago
Be an Early Applicant
2 Locations
In-Office
24-34 Hourly
Mid level
Healthtech • Pharmaceutical
The Role
Provides clerical, administrative, record-keeping, and technical support for a healthcare department. Responsibilities include managing correspondence and calls, maintaining records and employee files, scheduling meetings and appointments, monitoring office supplies and equipment issues, entering database and spreadsheet information, compiling reports, and coordinating communications with internal and external contacts.
Summary Generated by Built In
We are recruiting for a mission-driven Support Specialist III - Operations to join our team!


We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

RMPDS Support Svcs Admin

Job Summary
Under minimal supervision, performs administrative and record keeping functions in the assigned Department. Provides clerical and technical support. Supports the goals of the department by compiling reports and entering information into appropriate databases accurately. Communicates with the team to assure due dates and other targets are met.
Essential Functions:
  • Communicates information appropriately so that others are informed as necessary. Responds to emails and voicemails. Files and maintains records, correspondence and other paperwork. (20%)
  • Maintains needed office supplies for self, department and assigned department members. Delivers phone messages accurately and promptly. Acts as the point of contact for receiving information and calls from external and internal customers/service providers to maintain equipment/supplies, maintenance, ect. And notifies the appropriate personnel. (20%)
  • Receives and screens visitor and staff telephone calls. (10%)
  • Refers patients or staff callers to the appropriate personnel.. (10%)
  • Arrange meetings, interviews and conferences. Schedules appointments, reserves conference rooms, and makes audio-visual equipment arrangements as needed. (20%)
  • Maintains department employee files and ensures they are up-to-date and contain all appropriate documents per HR policy. Collects and enters data in spreadsheets and databases for monthly reports. (10%)
  • Attends training courses provided by the organization as necessary. (10%)

Education:
  • No High School Diploma and/or No GED

Work Experience:
  • 4-6 years clerical or administrative experience required. Required

Licenses:

    Knowledge, Skills and Abilities:
    • Ability to organize work day in order to manage multiple, simultaneous projects.
    • Demonstrates a willingness to learn new techniques, methods and participate in a new program and other system changes.
    • Knowledge of inventory practices with the ability to maintain adequate levels of supplies.
    • Excellent verbal and written communication skills as well as good interpersonal human relation skills.
    • Able to troubleshoot malfunctioning equipment and notify appropriate repair contact.
    • Intermediate knowledge of databases sufficient to be able to research, analyze and report.
    • Skill in filling out forms and completing paperwork relative to the work assignment.
    • Ability to create, store, edit, format, print, and revise tables, reports, forms, labels, and other printed material using the available software.
    • Recognizes, initiates and leads improvement efforts through initiative, judgment, tact, and discretion.
    • Proficient in Microsoft Office Suite

    Shift

    Days (United States of America)

    Work Type

    Regular

    Salary

    $24.27 - $33.98 / hr


    Benefits


    At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.


    Here is a small list of our benefit programs:

    • Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
    • 100% paid parental leave up to 6 weeks
    • Immediate eligibility for retirement plans with employer contribution up to 9.5%
    • Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
    • Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
    • Free RTD EcoPass (public transportation)
    • Childcare discount programs & exclusive perks on large brands, travel, and more
    • Tuition reimbursement & assistance
    • Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
    • Professional clinical advancement program & shared governance
    • Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
    • National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

    About Denver Health


    Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.


    As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

    Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.


    Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.


    Skills Required

    • 4-6 years of clerical or administrative experience
    • Ability to organize work and manage multiple simultaneous projects
    • Knowledge of inventory practices and ability to maintain adequate supply levels
    • Excellent verbal and written communication and interpersonal skills
    • Ability to troubleshoot malfunctioning equipment and notify repair contacts
    • Intermediate database knowledge for research, analysis, and reporting
    • Ability to complete forms, paperwork, reports, tables, and other printed materials using available software
    • Proficiency in Microsoft Office Suite
    • No high school diploma and/or no GED

    Denver Health Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Denver Health and has not been reviewed or approved by Denver Health.

    • Healthcare Strength — Two medical plan options include an HMO with a $0 deductible and low employee premiums when using Denver Health providers. Benchmarking materials also position the health offering as above benchmark among large healthcare employers.
    • Retirement Support — Employer contributions include 3% to a 401(a) with the possibility of an additional 3% for eligible employees, plus a 457(b) match up to 3.5%. Vesting rules apply, yet the overall package is characterized as above benchmark.
    • Leave & Time Off Breadth — New hires receive around 20–21 days of PTO plus seven paid holidays, with accrual tied to tenure and tiers. This structure offers a clear path to increased time off over time.

    Denver Health Insights

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    The Company
    HQ: Denver, CO
    5,856 Employees
    Year Founded: 1860

    What We Do

    Denver Health is an integrated, efficient, high-quality academic health care system that is considered a model for the nation. The Denver Health system includes the Rocky Mountain Regional Level I Trauma Center, a 547-bed acute care medical center, Denver’s 911 emergency medical response system, 9 family health centers, 19 school-based health centers, the Rocky Mountain Poison and Drug Center, Public Health Institute at Denver Health and The Denver Health Foundation. As Colorado’s primary safety net institution, Denver Health is a mission-driven organization that has provided more than $3.3 billion in care for the uninsured in the last ten years. Denver Health is a leader in performance and quality improvements and remains financially secure, in part, due to its nationally recognized implementation of lean principles in healthcare. Denver Health is a major resource to the community, serving approximately 185,000 individuals and 67,000 children a year. Located just south of downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE). “Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. Denver Health is an equal opportunity employer of all individuals, including women, minorities, protected veterans and individuals with disabilities.” Visit the Denver Health CAREER CENTER: http://www.denverhealth.org/about-us/career-center

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