System Canada resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.
Visit us at: http://www.SystemCanada.com
Job DescriptionPrimary Skill Oracle & Sybase (SQL & PL/SQL), Unix Shell scripting, Batch Monitoring
Secondary Skill BRIO-Hyperion, Mantas
Other Skills Incident mangement process awareness and production support experience
Role/Responsibilities Description "1. Minimum 3 years of relevant Production experience as L2 Support.2. Experience in Monitoring of Production Systems/Applications.3. Must have experience in handling Production Incident Tickets.4. Must have used a tool/application to handle Incident Tickets.5. Must have thorough knowledge on Incident Management Process.6. Must have experience in Batch Monitoring.7. Clear oral and written communication. Must have experience in interacting with Business users and Technology/Support users.8. Critical issues identified should be escalated to the Management.9. Strong in Oracle & Sybase (SQL & PL/SQL).10. Experience in UNIX shell scripting & debugging knowledge with technical hands-on.11. Knowledge of BRIO-Hyperion is required.12. Knowledge of MANTAS is an added advantage
Skills Required
- Minimum 3 years relevant production experience as L2 Support
- Experience monitoring production systems and batch jobs
- Experience handling production incident tickets and using incident tracking tools
- Thorough knowledge of Incident Management processes
- Strong Oracle and Sybase skills (SQL and PL/SQL)
- UNIX shell scripting and debugging, hands-on technical experience
- Clear oral and written communication; experience interacting with business and technical users
- Knowledge of BRIO-Hyperion
- Knowledge of MANTAS
What We Do
System Canada Technologies is a leading technology solutions provider specializing in software development, IT consulting, and systems integration. Dedicated to delivering innovative and efficient services across various sectors, the company utilizes a customer-centric approach to tailor bespoke software applications to meet unique client needs. Their mission is to empower organizations through technology, enhancing operational efficiency and driving business growth through professional expertise.
