We seek a dedicated Support Engineer to join the LogicX team, focusing on supporting logic-based rule creation and addressing client requirements. The role involves working closely with clients and internal teams to ensure the delivery of high-quality support services and seamless resolution of technical issues.
The ideal candidate will have strong problem-solving abilities and excellent collaboration skills to contribute effectively to project success and client satisfaction.
- 2+ years of experience in a technical support or engineering role.
- Experience with rules engines, workflow automation, or business process tools
- Basic coding or scripting knowledge (e.g., .Net, JavaScript, Python, or similar).
- Strong communication skills with the ability to convey technical concepts to non-technical audiences.
- Proven ability to work collaboratively across teams and manage priorities in a fast-paced environment.
- Exceptional problem-solving skills and a proactive approach to client support.
- Great career development opportunities
- Hybrid working model
- International Health Insurance
- Health and Wellbeing Package (350 EUR per year)
- Birthday Day Off
- Me Time - 1 day off per year
Top Skills
What We Do
At GiG, We strive to be the leading platform and media provider for land-based operators worldwide via our innovative, scalable and quality technology. We help our partners to drive sustainable growth by delivering world-class gaming, betting, media and turnkey platform solutions and services to operators and their customers.
Our powerful platform is at the core of our business, built for innovation, to be adaptable to change and to provide the best customer experience and user journey every time. Designed mobile-first, our optimised sportsbook delivers a seamless betting experience, tailored for your retail and digital channels.
Through our industry-leading media affiliate business, we offer our clients a major competitive advantage, by helping you grow, quickly by generating qualified leads through key digital marketing channels including SEM/PPC and SoMe. Our media business operates a number of content rich websites including casinotopsonline.com and wsn.com.
General enquiries: [email protected]
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