Support Engineer / Senior Support Engineer

Posted Yesterday
Be an Early Applicant
2 Locations
3-5 Years Experience
Information Technology
The Role
Support Engineer II / Senior Support Engineer at Brandmuscle in Bangalore / Noida. Responsibilities include handling client custom projects, support existing applications, configuration changes on client sites, backend data modifications, SSIS package builds, report generation, troubleshooting, and advanced tasks like SSIS package creation, PowerShell scripting, and C# coding.
Summary Generated by Built In

Brandmuscle is the largest provider of distributed marketing software and services in North America, offering a comprehensive local marketing automation platform backed by 24/7 on-demand support. Brandmuscle helps national and global brands capitalize on opportunities and local market conditions with brand-compliant, customized marketing across all media and formats. Headquartered in Chicago with offices in Cleveland, Austin, New Jersey, Kansas City and the development center in Bangalore, India and with a new office in Noida.

Brandmuscle employs more than 1000 talented professionals and serves more than 300 of the world’s leading brands. People who work for Brandmuscle are can-do self-starters who love to be challenged and deliver solutions that exceed our clients’ expectations. Brandmuscle offers a competitive salary, along with personal development opportunities and excellent benefits. Brandmuscle is an equal opportunity employer.

Designation: - Support Engineer II / Senior Support Engineer

Location: - Bangalore / Noida

Requirements:-

Senior Support Engineer:

  • Experience: 4+ years
  • Technical Skills:
    • BrandBuilder: C#, .Net, SQL development, SSIS, SSRS (Optional)
    • LocationBuilder: C#, .Net, SQL development, HTML, CSS, Javascript, PowerShell
  • Tools: GIT, JIRA
  • Knowledge on IIS (Hosting and troubleshooting websites in IIS) and Azure skills.
  • Good Analytical and Logical thinking skills

 

  • Efficient handling of critical tasks and decision-making skills
  • Innovation and Automation driven
  • Flexibility to work in US Shift
  • Notice Period: 45 days

Support Engineer II:

  • Experience: 2+ years
  • Technical Skills:
    • BrandBuilder: C#, .Net, SQL development, SSIS & SSRS (Optional)
    • LocationBuilder: C#, .Net, SQL development, HTML, CSS, Javascript, PowerShell
  • Tools: GIT, JIRA
  • Good Analytical and Logical thinking skills
  • Efficient handling of critical tasks and decision-making skills
  • Innovation and Automation driven
  • Flexibility to work in US Shift
  • Notice Period: 30 days
  • Handle client custom projects and support existing applications
  • Client custom projects include
    • Configuration of new clients using C# based application
    • Data Feed setups
    • SSIS Package builds
    • C# Coop adapters and API builds
    • Report generation
  • Support includes
    • Configuration changes on client sites using C# based application
    • Backend data modifications
    • Analysis of SSIS packages
    • Analysis of C# code based web application
    • Integration impact analysis
    • Setup of data feed monitoring and automations
  • Common tasks includes
    • Content updates
    • HTML/CSS updates
    • Troubleshooting database and cache errors.
  • Advanced tasks includes
    • Creation of SSIS packages
    • Creation of PowerShell scripts
    • Writing C# scripts

Top Skills

.Net
C#
CSS
HTML
JavaScript
Powershell
SQL
Ssis
Ssrs
The Company
Chicago, Illinois
775 Employees
On-site Workplace
Year Founded: 2005

What We Do

BrandMuscle makes channel marketing easy by empowering beverage alcohol brands and Fortune 1000 companies to activate and amplify local markets. Our flexible ecosystem of solutions helps brands drive revenue and protects businesses against legal, fiduciary, and other compliance risks. The BrandMuscle platform pairs cutting-edge technology with proven marketing services to support highly regulated verticals. ​

More than 1.5M local businesses and over 50,000 sales reps and affiliates use BrandMuscle to seamlessly scale corporate branding, messaging, and demand generation to engage customers and increase ROI. Our robust ecosystem addresses every aspect of local channel marketing to unleash hyper-local activation for affiliates

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