At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.
Job Description:
Parsons is looking for an amazingly talented Support Analyst to join our team! In this role you will get to contribute to the development, administration, and continuous enhancement of our digital platforms and data systems. This role is idea for a detail-oriented professional with a solid foundation in business analysis, data interpretation, and technical systems - particularly within environments such as SharePoint Online, Aconex, and Power BI.
As a Support Analyst, you will collaborate with cross-functional teams to gather and document business requirements, maintain and support portal infrastructure, and assist in automating data processes. You will play a key role in ensuring that digital tools and platforms are aligned with evolving business needs, while also supporting end-users through training, documentation, and troubleshooting.
This position requires a strong blend of analytical thinking, technical proficiency, and communication skills. You will be expected to follow best practices in change management, the software development lifecycle (SDLC), and digital document control, while staying current with emerging technologies and industry trends to support innovation and operational excellence.
What You'll Be Doing:
- Assist in gathering and documenting business requirements by coordinating with stakeholders and supporting senior analysts in aligning initiatives with strategic and knowledge management goals.
- Support data collection and basic analysis tasks to aid decision-making and reporting efforts across the organization.
- Utilize AI-powered tools such as Microsoft Copilot to assist in automating routine reporting, organizing information, and enhancing team productivity.
- Help manage and maintain structured and unstructured data repositories, ensuring information is accurately captured and accessible.
- Translate technical information into user-friendly formats and assist in preparing documentation and training materials for various audiences.
- Promote data literacy by supporting training sessions and helping team members and stakeholders understand and use data effectively.
- Provide administrative and coordination support to ensure timely delivery of team outputs and high-quality deliverables.
- Collaborate with cross-functional teams to support seamless information flow and assist in coordinating project activities.
- Assist in aligning Knowledge Management support activities with broader organizational strategies through regular communication with team leads and management.
- Demonstrate initiative and problem-solving skills by supporting the resolution of day-to-day operational challenges.
- Stay informed about relevant tools, technologies, and best practices in business analysis and knowledge management.
- Help maintain digital document control systems such as Aconex, ensuring compliance with standards and supporting operational discipline.
- Support automation and data tasks using basic programming or scripting knowledge (e.g., Python, SQL) under guidance.
- Assist in creating and updating data visualizations and dashboards using tools like Power BI.
- Uphold and promote core values through professional conduct and collaborative teamwork.
What Required Skills You'll Bring:
- 5+ years of related experience including document/records management, systems development life cycle analysis, design and testing, and analyzing and developing business processes and workflow models.
- 2+ years’ experience working in a multi-skilled team environment collaborating on data automation
- Understanding of SharePoint Online architecture, features, and functionality, including site creation, permissions management, and customization
- Experience with integrating SharePoint Online with other Microsoft 365 services like Teams, OneDrive, and Power Automate.
- Proficiency in scripting languages automate administrative tasks and create custom solutions.
- Knowledge of Windows Server and IIS for managing SharePoint environments.
- Experience with planning and executing SharePoint migrations and upgrades.
- Collaboration: Ability to work effectively with teams, stakeholders, and end-users to understand their needs and ensure successful rollout.
- Experience working with structured and unstructured data with the ability to automate data processing and analysis tasks.
- Excellent written and verbal communication skills. Able to convey complex, technical issues in an easy-to-understand manner
- Strong organizational and planning skills for tracking requests and project fulfillment.
- Flexibility and adaptability in responding to changing business requirements.
- Effectively manages and prioritizes workload and delivers to tight deadlines.
- Demonstrate Strong written and verbal skills in English.
- Demonstrate proficient use of enterprise-level management software, such as (e.g., Microsoft Project, Primavera, Aconex, etc.) or similar systems
- Excellent problem-solving, decision-making, and conflict resolution skills.
What Desired Skills You'll Bring:
- PMP or other relevant project management certification preferred (e.g., Prince2, Agile, etc.)
We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.
Skills Required
- 5+ years related experience including document/records management, SDLC analysis, design and testing, and developing business processes and workflow models
- 2+ years experience working in a multi-skilled team environment collaborating on data automation
- Understanding of SharePoint Online architecture, site creation, permissions management, and customization
- Experience integrating SharePoint Online with Microsoft 365 services such as Teams, OneDrive, and Power Automate
- Proficiency in scripting languages to automate administrative tasks and create custom solutions
- Knowledge of Windows Server and IIS for managing SharePoint environments
- Experience planning and executing SharePoint migrations and upgrades
- Experience working with structured and unstructured data and automating data processing and analysis tasks
- Basic programming or scripting knowledge (e.g., Python, SQL) to support automation and data tasks
- Excellent written and verbal communication skills in English
- Proficient use of enterprise-level management software (e.g., Microsoft Project, Primavera, Aconex)
- Strong organizational, planning, problem-solving, decision-making, and conflict-resolution skills
Parsons Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Parsons Corporation and has not been reviewed or approved by Parsons Corporation.
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Retirement Support — Retirement programs are framed as a major value driver, with an ESOP alongside a 401(k) match and additional stock-purchase options contributing meaningfully to total rewards. This structure is positioned as especially attractive for employees who value long-term wealth-building over immediate cash.
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Healthcare Strength — Health coverage is described as broad and choice-rich, with multiple plan types (PPO, HDHP, and some HMO networks) plus dental, vision, EAP, and wellness resources. The availability of different plan designs and national-carrier coverage supports varied employee needs.
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Leave & Time Off Breadth — Time-off offerings are portrayed as competitive, including PTO, holidays, flexible schedules such as a 9/80 option for eligible roles, and floating holidays in the U.S. Paid parental leave of 160 hours is also highlighted as a meaningful component of the overall package.
Parsons Corporation Insights
What We Do
Parsons is a digitally enabled solutions provider with a focus on making the world safer, smarter, healthier, more sustainable, and more connected. Founded in 1944, Parsons primarily serves the defense, security, and infrastructure markets. Uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services, the corporation delivers state-of-the-art solutions to federal, regional, and local government agencies as well as to private industrial customers worldwide. Parsons has a reputation for inclusion and diversity and has been named to the Ethisphere Institute’s list of World’s Most Ethical Companies for 10 consecutive years. Parsons facilitates a culture of innovation by encouraging collaboration among its employees and providing opportunities for career growth. With offices around the globe, people of varied talents and backgrounds, and a wide range of exciting projects, the possibilities at Parsons are endless. For more about Parsons, visit www.parsons.com. Mission: Delivering innovative infrastructure, defense, and security solutions to enable a more sustainable, safer, smarter, and more connected world.
