Support Analyst

Reposted 19 Days Ago
Be an Early Applicant
Campinas, São Paulo
In-Office
Mid level
HR Tech • Information Technology • Business Intelligence • Consulting
The Role
As a Support Analyst, you will contribute to feature development, automate processes, advocate for user experience, and maintain quality strategies while working with cross-functional teams.
Summary Generated by Built In

About us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About ABI Growth Group

ABI’s Growth Division is the center of innovation and tech development within ABI, which is driving ABI’s growth by developing innovations for the core beer business and creating new hyper-growth tech businesses. 

ABI Growth includes the following business lines: BEES (our business-to-business e-commerce and SaaS business, also focused on new technologies), TaDa and Ze Delivery (our direct-to-consumer e-commerce businesses), and several other high-tech divisions, including fintech and venture capital.


What you'll do:

  • Be part of a cross-functional team, directly contributing to feature development and maintenance of a global product;
  • Partner with colleagues to build and maintain tooling for test development, automation, and release processes improvement;
  • Advocate for the user experience when communicating with product, design, and tech;
  • Follow best development practices to achieve continuous improvement;
  • Provide the team with a quality strategy that supports the team's delivery goals;
  • Be constantly challenged to create world-class solutions.

What you'll need:

  • University degree in courses related to computing such as Computer Engineering, Computer Science, Information Systems, and Systems Analysis and Development;
  • Solid fundamentals in object-oriented design, data structures, algorithms and problem solving;
  • Experience with backend with strong skills in Java;
  • Experience with RESTful services and micro-services;
  • Advanced knowledge with Spring Framework (Spring Boot, Spring Security, Spring MVC) or similar;
  • Advanced knowledge in with design patterns and development best practices;
  • Advanced knowledge of software testing concepts (testability, regression, unit, integration, stress, test automation);
  • Experience with DevOps tools such as Kubernetes, Docker, Azure, etc.;
  • Advanced communication skills in English (written and spoken);
  • Experience with Agile projects.

More about you:

  • You´re passionate about software development and knows how to ensure its quality;
  • You´re motivated by building up world class solutions that impacts millions of users all over the world;
  • Experienced working in an environment which uses and stimulates DevOps culture;
  • You´re creative when solving problems and is continuously seeking improvements for processes and solutions;
  • You can communicate clearly with your team and the company to identify issues and demands;
  • You have the autonomy to recognize the current and new priorities, evaluating the impact of their outcomes in the final result.

What We Offer:

  • Performance based bonus*
  • Attendance Bonus* 
  • Private pension plan
  • Meal Allowance
  • Casual office and dress code
  • Days off*
  • Health, dental, and life insurance
  • Medicines discounts
  • WellHub partnership
  • Childcare subsidies
  • Discounts on Ambev products*
  • Clube Ben partnership
  • Scholarship*
  • School materials assurance
  • Language and training platforms
  • Transport allowance

*Rules applied

Equal Opportunity & Affirmative Action:

ABI Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics.

The following fields are optional, but anticipate the information for your registration*.

Remember: your data will never be used as elimination criteria in selection processes. With them, ABI Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company. 

 For more information: www.bees.com and www.abinbev.com 


Top Skills

Azure
DevOps
Docker
Java
Kubernetes
Micro-Services
Restful Services
Spring Boot
Spring Framework
Spring Mvc
Spring Security
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The Company
HQ: Zurich
300 Employees
Year Founded: 2012

What We Do

Beekeeper is transforming the way frontline businesses work. Our frontline operating system helps companies ditch paper and manual processes to improve employee engagement, retention, and performance.

Empower employees with direct access to the people, processes, and systems they need to do their best work. Companies around the world use Beekeeper to connect their teams, unify their systems and drive their businesses forward

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