Support Analyst( Summit/Murex)

Posted 2 Days Ago
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London, England, GBR
In-Office
Senior level
HR Tech • Professional Services • Software • Automation
The Role
Provide production support for Summit/Murex trading systems, handling incidents, problems, and changes. Troubleshoot using Unix and SQL, manage batch jobs (TWS), communicate with stakeholders during outages, and work within banking (preferably investment banking/trading) environments to resolve critical incidents.
Summary Generated by Built In
Company Description

ValeurHR E-Solutions Pvt. Ltd is a BPM (Business Process Management) and Product development company. We have our own product on Business process Management .We developed our product of BPM, vE on SAP HANA platform.

Job Description

Position Title : GBP -Support Analyst - Summit/Murex

Total Experience : 6 years (T2s and T3s)

Skills :

Strong Summit/Murex Support Experience

Strong Unix,SQL skills

Prior experience in Production Support processes and application Support in highly technical applications

Incident Management , Problem Management and Change Management experience

Prior experience in Batch tool such as TWS

Strong communication skills

Banking domain experience with preference to investment banking and trading applications

hands on experience on incident management for critical and high incidents

Record of managing stakeholder communications during outages.

Skills Required

  • Strong Summit/Murex support experience
  • Strong Unix skills
  • Strong SQL skills
  • Prior production application support experience in highly technical applications
  • Incident Management, Problem Management and Change Management experience
  • Experience with batch tool such as TWS
  • Hands-on experience managing critical/high incidents
  • Record of managing stakeholder communications during outages
  • Banking domain experience (investment banking and trading applications preferred)
  • Strong communication skills
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The Company
66 Employees
Year Founded: 2010

What We Do

ValeurHR E-Solutions Pvt. Ltd. is a business-process-management and product-development company. It develops and delivers BPM solutions, including its own vE product built on SAP HANA, and supports clients with process modeling, Appian-based implementation, enterprise integration, architecture, and BPM adoption. Public company materials also describe ValeurHR as a GCC and enterprise-transformation partner providing HR consulting, staffing, shared-services setup, and managed talent solutions across APAC.

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