Supply Operations Manager

Reposted 11 Days Ago
Be an Early Applicant
Victoria, Greater Victoria, SYC
In-Office
Senior level
eCommerce • Retail
The Role
As a Supply Operations Manager, you'll oversee replenishment strategies, manage a team, drive performance improvements, and enhance supply chain capabilities.
Summary Generated by Built In

We have an incredible opportunity available for a Supply Operations Manager to join our Supply team.

The key focus of this role is to define and execute MECCA’s replenishment strategy, driving inventory optimisation, store availability, and operational excellence across our growing network. This role manages a team of 5 and plays a critical part in elevating our supply chain planning capability and delivering best-in-class outcomes for our customers.

The Role You Could Play:

As Supply Operations Manager, you will own replenishment and lead the governance of demand and supply planning, driving best practice standards, performance, and continuous improvement across the business.

You will partner closely with the Head of Supply and cross-functional stakeholders to evolve planning processes, systems, and capabilities, ensuring alignment to commercial priorities and future growth.

On an ongoing basis, you will:

  • Define and execute replenishment and inventory strategies to optimise availability, efficiency, and working capital

  • Lead and influence stakeholders across Planning, Retail, DC, and Finance to deliver aligned inventory outcomes

  • Oversee end-to-end replenishment processes, ensuring accurate forecasting and timely stock flow

  • Drive continuous improvement across systems, processes, and operating models to enhance performance and scalability

  • Own and elevate inventory performance forums, bringing a holistic and commercially aligned perspective

  • Act as the bridge between business and technology, ensuring systems and data enable effective decision making

  • Lead, coach, and develop a high-performing team, building capability across planning, analytics, and operations

  • Support key business initiatives including new store openings, campaigns, and trade activity through robust planning and execution

This role has a strong focus on combining strategic thinking with hands-on operational leadership, ensuring both immediate performance and long-term capability uplift.

What You Will Bring:

  • 5+ years’ experience in supply chain, planning, or operations roles, ideally within Retail or FMCG

  • Strong experience in inventory management, replenishment, and supply chain systems

  • Advanced analytical capability, including Excel and SQL, with experience using BI tools (e.g. Tableau)

  • Proven ability to influence and lead cross-functional stakeholders

  • Strong leadership capability with experience coaching and developing teams

  • A continuous improvement mindset, with the ability to identify and implement process and system enhancements

  • High level of communication skills and ability to translate data into actionable insights

  • Resilience and adaptability in a fast-paced, dynamic environment

  • Tertiary qualification in Business, Logistics, Supply Chain or similar (preferred but not essential)

Your Life At MECCA

Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way!

Some of our other team member benefits include:

  • Professional development programs and first-class digitised learning offering

  • Health and well-being initiatives

  • Reward and recognition programs

  • Access to bonus and incentive programs

  • Access to quarterly product allowance

  • Generous discount to spoil yourselves and your immediate family, as well as a generous product allowance, subject to company policy.

There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way.

To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit http://www.mecca.com.au/careerswww.mecca.com.au/careers

Skills Required

  • 5+ years' experience in supply chain, planning, or operations roles
  • Strong experience in inventory management, replenishment, and supply chain systems
  • Advanced analytical capability, including Excel and SQL
  • Experience using BI tools (e.g. Tableau)
  • Proven ability to influence and lead cross-functional stakeholders
  • Strong leadership capability with experience coaching and developing teams
  • Continuous improvement mindset
  • Tertiary qualification in Business, Logistics, Supply Chain or similar
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The Company
HQ: Richmond, Victoria
3,772 Employees
Year Founded: 1997

What We Do

Since our very first day in 1997, our purpose has been to enable our customers to feel and look their best by offering them the world’s best line-up of beauty and skin-care brands (+ more), coupled with exceptional service. Fast forward to today, and we have over 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or our Distribution Centre (DC), you will be an integral part of the MECCA family. Our Retail Store teams are known for their energy, passion and expertise; bringing MECCA to life and helping us deliver on our purpose across four unique concepts – MECCA Cosmetica, MECCA Maxima, MECCA and our online stores (mecca.com.au and meccabeauty.co.nz). Working in our Support Centre will give you the opportunity to be part of high-impact, cross-functional projects, where you will get to immerse yourself in cutting-edge technologies and market-leading innovations. Not only do we work with over 150 of the best global beauty brands, we also develop, produce and distribute MECCA’s very own signature line of products. From supply chain to digital design, from software development to strategy, and everything in between, we are looking for diverse people from all backgrounds to continually challenge our way of thinking. Last but certainly not least, our rapidly expanding DC teams are the backbone of our operations and are key to the delivery of a seamless customer experience through online fulfillment and ensuring our stores have the right products at the right time.

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