Supply Officer

JOB PURPOSE
The overall objective of the position is to perform operational support activities to fulfill the South Asia Supply Strategy:

•  Provide local Indian Market Expertise and perform continuous Market Watch and Market Assessment activities to support and identify opportunities for the Global Sourcing Strategies in alignment and collaboration with ESCs/GPU
  
•  Facilitate and support the supplier management for the ESCs via geographical proximity
  
•  Provide operational support for the procurement and consolidation of goods from South Asia to the different Supply Centers, to optimize cost and lead times
  
•  Participate in the implementation of processes, roles, responsibilities, and governance to integrate at best the South Asia Supply Hub in the MSF Global Supply context.
  
• Contribute to an efficient and timely procurement process from order receipt to goods shipped out to ESCs, RSCs and/or country programs and Collaborate with suppliers in the region.
  

           Develop Regional Market expertise and establish a robust medical sourcing mechanism in South Asia

•  Understand the sourcing needs from ESCs and GPU, align on scope of interest, and support with appropriate Market Research and related activities
  
•  Together with the QA Referent, prepare a short list of South Asia (India focused) manufacturers that should be targeted based on the procurement strategies and needs, and develop the respective roadmap on how to approach them with the respective stakeholders
  
•  Connect with relevant associations and organizations (e.g. Manufacturers Association and other humanitarian procurement organisations) to widen the network
  
•  Attend relevant conferences and exhibitions to identify potential qualitative suppliers and monitor market trends
  
•  Develop market intelligence, updates, trends and regulatory knowledge on the Indian medical industry via continuous monitoring, in order to promptly identify related risks and opportunities
  
•  Maintain and update a database of regional suppliers and their corresponding product portfolio based on defined scope of interest defined together with GPU and ESC Strategic Buyers
  Support effective supplier relationship management on behalf of the European Supply Centers through proximity, to build and maintain a reliable network of regional suppliers.
  
•  Understand the needs and scope for support from the ESC Teams and GPU Category Buyers in terms of Supplier Management
  
•  Support the ESC and GPU Teams with the supplier management of Indian Manufacturers
  
• Support ESC and GPU stakeholders in getting access to South Asian suppliers, facilitating day to day communication exchange
  
• Facilitate validation activities in terms of commercial, ethics and sustainability aspects (e.g., information collection, supplier financial analysis, technical visits, audits etc.)
  
•  Support in ensuring that regional suppliers adhere and comply to the terms of the supply agreements and contracts in place
  
•  Where necessary, participate to regular meetings between suppliers based in India and MSF Supply Centers or GPU buyers
  
•   Support in sensitizing regional suppliers on MSF, the complexity of its supply chain and its ways of working
  
•   Develop and maintain relationships with key regional suppliers.
  Support Quality and GDP compliance along the Supply Chain for products procured in India
  
•  Perform procurement activities in compliance with MSF Qualification Scheme
  Ensure optimized consolidation of shipments from initially India to MSF European Supply Centers, maximizing transport efficiency while respecting lead times, costs, and operational constraints
  
•   Support the planning and execution of outbound cargo consolidation from the SASH warehouse, in coordination with relevant stakeholders.
  
•   Identify and analyze shipment consolidation opportunities using available consolidation and shipment reports.
  
• Assess flows where goods transit via the India warehouse versus direct supplier‑to‑cargo shipments, and propose the most efficient options.
  
• Prepare consolidation scenarios and recommendations when required, clearly outlining benefits, risks, and trade‑offs (e.g. cost, lead time, capacity, complexity).
  
•  Present and discuss consolidation options during the weekly consolidation meeting and support decision‑making with relevant data and analysis.
  

•  Accurate and complete order administration in ERP system according to policies and procedures
  
•   Timely follow-up of purchase orders (stock/B2B), for goods ordered with suppliers
  
•   Transport of ordered goods to the SASH warehouse, in close cooperation with freight forwarders
  
•   Solutions to non-standard situations, e.g., at goods receipt, differences between quantities ordered/ delivered, incorrect invoices, and initiatives to prevent these in the future
  
•   Advise on improving the supply chain and assistance in writing and maintaining Standard Operating Procedures
  
  

2.  COLLABORATION AND KEY RELATIONSHIPS

        This position reports to the Regional Supply Lead, South Asia. Other key collaboration partners include:

• Bachelor’s Degree in Business, Logistics or Supply Chain Management with ideally a specialization in Procurement, Supply Chain (or related discipline) or a combination of relevant education and professional experience.
  

•   5+ years of work experience, with exposure to the procurement and/or supply of medical products and/or services
  
•  Experience with automated order processing systems (ERP)
  
•   Experience in vendor management.
  
•   Experience in order management
  
•   Experience in transport management
  
•   Deep understanding of Indian pharmaceuticals/medical devices market and context
  
•   Knowledge of South Asian Market is a plus
  
•  Direct work experience in a complex multi-entity organization including supply chain management.
  
•   Experience in global contracting and negotiations with pharmaceutical and medical devices companies and resellers.
  
•   Experience in setting up strategic procurement plans at a national/regional level is a key asset
  

•  Excellent communication skills, assertiveness and negotiation skills
  
•  Drive for change, improvement and innovation
  
•  Strong organizational skills, ability to handle multiple priorities at one time
  
• Excellent analytical skills
  
• Proficiency in standard office tools including Word, PowerPoint, Excel and PowerBI
  
•  Fluently spoken and written English and Hindi
  

•   Service Orientation (Level 3)
  
•  Communication Skills (Level 2)
  
•   Teamwork and Cooperation (Level 3)
  
• Analytical Thinking (Level 2)
  
• Adaptability and Flexibility (Level 2)
  

Application checklist:Please check that you have included the following in your application: An updated CV/ profile along with the Letter of Motivation, which is a supporting statement demonstrating how you meet the key requirements of the role. (both documents should be share as one file - MSWords or PDF).
Remarks: Only short-listed candidates will be contacted.