Supply Chain Support Specialist Intern

Posted 17 Days Ago
Be an Early Applicant
University Park, PA, USA
In-Office
Internship
Edtech
We are one community impacting many. We Are Penn State.
The Role
Supports supply chain information systems, supplier compliance data, and secure file-exchange users. Provides help-desk assistance, manages accounts and permissions, troubleshoots access and application issues, performs system audits, automates processes, and maintains support documentation. The internship is part-time, up to 20 hours weekly, at Penn State’s Applied Research Laboratory in State College, Pennsylvania.
Summary Generated by Built In
APPLICATION INSTRUCTIONS:
  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
  • If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

 

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

 

JOB DESCRIPTION AND POSITION REQUIREMENTS

We are searching for a self-disciplined, highly motivated, and customer service-oriented individual for the role of Supply Chain Support Specialist Intern to join our Supply Chain Department at the Applied Research Laboratory (ARL) at Penn State. This position will be responsible for supporting various supply chain functions including customer support for ARL’s secure data exchange and supplier information management system.

ARL is an authorized DoD SkillBridge partner and welcomes all transitioning military members to apply.

You will:

  • Maintain ARL’s Supply Chain Information Management system, including supplier compliance and technical capabilities

  • Provide Supply Chain help-desk customer support for research & engineering activities, and business & material acquisition processes

  • Assist file exchange users with password resets, MFA resets, new account setup and unlock suspended accounts

  • Add/remove permissions to file exchange share spaces and delete inactive user accounts

  • Set up new file folder structures as requested by ARL staff and create group permissions

  • Troubleshoot any file access issues

  • Investigate application issues, perform cause analysis, and take corrective actions

  • Perform yearly audits ARL’s secure data exchange and Supply Chain Information Management system

  • Automate supply chain work functions, services, and processes to be more efficient and user friendly

  • Create/update support documentation

Required skills/experience areas include:

  • Ability to use and apply AI in a business environment

  • Past success in providing ideas in written form for clear comprehension to an audience

  • Demonstrated ability to work through a difficult problem, using proper steps to define and formulate ideas to reach a solution

  • Success in an office environment, where various forms of communication and organizational skills were crucial to be effective

  • Demonstrated ability to exercise discretion

  • Ability to express yourself and ideas successfully to others in order to provide understanding

  • Demonstrated organization skills

Preferred skills/experience areas include:

  • Current eligibility for access to classified information at the Secret level or higher and may be subject to a government background investigation to upgrade clearance eligibility, if required

The successful candidate will work up to 20 hours/week during the fall, spring, and summer semesters. This is a paid internship opportunity located at ARL in State College, PA. Relocation and housing are not provided.

ARL’s purpose is to research and develop innovative solutions to challenging scientific, engineering, and technology problems in support of the Navy, the Department of Defense (DoD), and the Intel Community (IC). 

FOR FURTHER INFORMATION on ARL, visit our web site at www.arl.psu.edu.

 

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

 

 

Notice regarding employment at the Applied Research Laboratory (ARL): Employees must be eligible to obtain a government security clearance, participate in the ARL drug testing program, and comply with electronic and physical monitoring requirements applicable to federal contractors. ARL operates in a secure information environment involving Unclassified, Controlled Unclassified Information (CUI), and Classified information. Personal electronic devices brought onsite must be registered and may be restricted from certain areas. You must be a U.S. citizen to apply.

 

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

 

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

 

 

Federal Contractors Labor Law Poster

PA State Labor Law Poster

Penn State Policies

Copyright Information

Hotlines

Skills Required

  • Ability to use and apply AI in a business environment
  • Ability to provide clear written ideas and explanations
  • Ability to analyze difficult problems, define issues, formulate solutions, and take corrective action
  • Experience working effectively in an office environment using communication and organizational skills
  • Ability to exercise discretion
  • Strong verbal communication skills
  • Strong organizational skills
  • Current eligibility for access to classified information at the Secret level or higher
  • Eligibility to obtain a government security clearance
  • U.S. citizenship
  • Successful completion of required background checks
  • Compliance with ARL drug testing and electronic and physical monitoring requirements

Penn State University Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Penn State University and has not been reviewed or approved by Penn State University.

  • Retirement Support — Employer contributions to SERS and the TIAA Alternate Plan are described as significant, with supplemental retirement options available. Feedback suggests these choices and contributions create strong long‑term value.
  • Leave & Time Off Breadth — Full‑time employees accrue over 24 sick and vacation days annually, with additional university holidays and a winter break. Feedback suggests this depth of leave supports work–life balance.
  • Inclusive Benefits Coverage — A 75% tuition discount extends to employees, spouses, and dependent children up to age 26 across resident instruction, World Campus, and Penn College courses. Feedback suggests this broad eligibility meaningfully enhances total rewards, especially for families.

Penn State University Insights

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The Company
HQ: University Park, PA
31,771 Employees
Year Founded: 1855

What We Do

There’s a reason Penn State consistently ranks among the top one percent of the world’s universities. Across 24 campuses, our nearly 88,000 students and 17,000 faculty and staff know the real measure of success goes beyond the classroom—it’s the positive impact made on communities across the world. From access to state-of-the-art resources to interdisciplinary pursuits in collaborative atmospheres, a Penn State degree is more than an education. The experiences and knowledge gained here will form the foundation for the lives our students build. Their contributions to the world begin with a Penn State degree. We Are Penn State.

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