As Supply Chain Supervisor, you will oversee all aspects of Moda’s distribution and fulfillment center operations. Working with many of Moda’s teams, ensure the receipt of new merchandise and the timely processing of outbound orders and customer returns. This role is based in our distribution center in Masbeth, NY with a Monday through Friday schedule.
Primary Responsibilities, include:
- Implement mid-to-long term supply chain business strategies to enhance business growth
- Deliver excellent internal and external customer service
- Resolve any issues with the delivery of customer orders, new receipts and customer returns
- Proactively identify improvements in logistics processes to achieve optimum operational performance
- Support the Director of Supply Chain in maintaining standards of excellence across all operations
- Ensure our distribution/fulfillment provider adheres to operational SLAs (service level agreements)
Qualification/Ideal Experience:
- 3+ years experience in a supervisory role required
- Experience working within a retail environment desired; online or brick-and-mortar
- Supply chain experience within the luxury goods industry preferred
- Intermediate computer literacy and proficiency with Microsoft Excel required
- English fluency required
- Spanish proficiency advantageous
- Ability to work Monday through Friday, between the hours of 12 PM and 8 PM required
- Familiarity with various delivery services such as FedEx and DHL
- Demonstrated ability to develop working relationships across multiple departments
- Detail oriented and willing to take initiative
- Creative problem solver and able to work without direct oversight
- Calm demeanor and positive attitude
Job Type: Onsite role in our Masbeth, NY Warehouse space (58-30 Grand Avenue, Masbeth, NY)
Salary: $65,000 - 75,000 annually + Discretionary Bonus & Equity Eligible
Benefits:
- Medical, Dental & Vision Insurance Benefits (Day 1)
- 401(k) with Company Match
- Company Paid Life Insurance Benefit
- Voluntary Supplemental Insurance Benefits (STD, LTD, Accident, Critical Illness
- Tuition Reimbursement
The above statements describe the general nature of work being performed in this role, they are not an exhaustive list of all responsibilities, duties and skills required. Additional responsibilities may be required from time to time. As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.
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Moda Operandi is an e-commerce platform transforming the way people discover and shop for designer fashion. Through its innovative mix of commerce and content, Moda allows women to shop for what’s new and what’s next in designer fashion from the world’s leading emerging designers and luxury brands. Founded in 2010, Moda Operandi's mission is to make it easy for designers to grow their businesses and consumers to realize their personal style. Today, Moda’s platform carries more than 1,000 brands and designers across fashion, fine jewelry and home, shipping to customers around the world.
Top Skills
What We Do
Moda Operandi was founded in 2010 out of the idea to empower people through exceptional fashion design. As a former Vogue editor, Moda co-founder Lauren Santo Domingo noticed a disconnect between the bold, expressive fashion from the runways and what she saw in stores. Then, she saw an opportunity.
Today, it is our mission to make it easy for fashion designers to grow their business and consumers to realize their personal style. Moda is the only place in the world where fashion designers can sell their most creative work, including less commercial and one-of-a-kind pieces to a global audience of fashion-engaged consumers who want to shop them.
The Moda Operandi platform carries hundreds of brands and designers across women’s, men’s, fine jewelry, and home. Moda has over 400 employees globally, ships to 125 countries, and has raised nearly $300 million in funding from top-tier investors.
Join us as we build the world’s leading e-commerce platform for fashion discovery.
