Supply Chain Program Manager

Nokia Network Infrastructure Optical Networks (NI ON) Supply Chain Program Management Team is seeking an experienced New Product Introduction (NPI) Supply Chain Program Manager (SCPM) based out of Penang, Malaysia. In this role you will support new product introduction of the Optical System products at our partner EMS & Vendors mainly located in SE & S Asia . You will work closely with R&D, Product Line managers (PLM), Procurement, Engineering, Compliance Certification & Logistics organizations located in different countries, including India, USA, Canada, Italy, Germany. You are expected to be familiar with a structured Product Life cycle Milestones driven approach from engineering concept stage to product launch & mass production in Telcom / High Tech industry.

• Program manage Nokia contract manufacturers & OEM vendors regarding new product introduction and volume ramp.
• Manages and communicates NPI build schedules with the Contract Manufacturing partners, Engineering, direct Suppliers, and Operations teams.
• Coordinates cross-functional teams through meetings and progress measurement activities, bringing distinct, specific production introduction projects to completion per Milestone schedule.  
• Represent Supply Chain Program Management (SC PM) with other Nokia organizations like R&D, PLM, Procurement, Product Engineering, EMS Mgmt, Logistics etc.
• Serve as First level escalation point to resolve timely delivery of Proto / Pilot and Production ramp output due to material, labor, capacity & technical issues of your assigned NPI projects.
• Assures Lifecycle Gate deliverables are fully completed in time and various trackers / checklists are updated. 
• Drives ongoing product cost analysis, cost reduction projects in support of product cost targets. 
• Drives BOM reviews and pursues Supply Chain risk mitigation strategies via 2nd sourcing, buffer stock proposal, Long Lead Item procurement etc. 
• Prepare & present relevant and necessary content in the prescribed format for product life cycle milestone reviews & approvals, sync'up meetings.
• Stabilize manufacturing processes post successful completion of Pilot run and Commercial Availability milestone. Drive projects to improve yield, reduce labor / routing time etc.
• Resolve operational issues out of prototype and pilot runs in cross-functional teams (Product Engineering, Test Engineering, R&D, PLM, Procurement, Quality, Manufacturing).
• Ensures DFx (Design for Cost, Quality, Manufacturing, Services) activities to achieve 100% resolution of manufacturing issues. 
• Works to ensure all change activity (ECN, variances, deviations, Special Build Requests) is implemented accurately and effectively to support the program schedule. 
• Drives manufacturing readiness reviews across Engineering and Operations functions - Establishes and provides inputs to NPI release checklist, Product Life cycle Process checklist, Milestone reviews, Equipment Capacity, Long Lead Item procurement, Material clear to build etc. . 
• Lead project plans related to "Product Transfers" between different EMS partners and / or between Internal factory to EMS partner.
• Special projects assigned by Management. 

You have:

• Bachelor’s degree with 5+ years relevant experience OR Master’s degree with 3+ years’ experience.
• Prefer education majors to be in Engineering, Supply Chain / Business Operations, Management but others will be considered with relevant experience.
• Knowledge of supply chain and manufacturing operations roles & responsibilities in New Product Introduction of an Optical / Electro mechanical Hardware product following a structured phase gate review process.
• Knowledge of Project planning, Engineering drawings, manufacturing Bill Of Material (BOM) & Change management carried out in a Product Data Management (PDM) software, Forecasting, Demand and Supply Planning, Material Requirements Planning, Purchasing, Product costing.
• Advanced understanding of electronic and optical manufacturing process with a general understanding of electronic and optical test process, electronical, optical and mechanical components as well as Telecommunication systems and technologies.
• Understanding of Quality Management Requirements (TL9000, ISO9000) applicable to Manufacturing & Compliance.
• Excellent written and verbal English communication and negotiation skills. 
• Willingness to be present near to our NPI factory

It would be nice if you also had:

• Self-driven and analytical professional capable of working in a multi time zone international business environment.
• Proven analytical capabilities to understand complex situations using data to provide statistical insights and solutions.
• Proven ability to be flexible, resourceful, adaptable, take initiatives and thrive in ever changing ambiguous environment.
• Possess good attention to detail and able to independently follow through on issues.
• Deadline driven with the ability to work in a fast-paced, team-oriented environment.
• Problem-solving skills with the ability to accomplish tasks and navigate situations with limited, sometimes ambiguous information.
• "Soft skills" to lead & influence a Cross functional team (direction, motivation, conflict resolution, leading by example)
• Ability to work with culturally diverse and geographically distributed teams.
• Ability to manage multiple projects successfully at the same time.
• Experienced in the usage of Project planning & Management tools [Excel, MS Project, Agile Scrum, Power App / workflow]
• Experienced in the usage of Product Data Management (PDM), Enterprise Resource Planning (ERP), Advanced Planning & Scheduling (APS), Manufacturing Execution System (MES), Business Intelligence (BI) tools.
• Fully proficient in using Microsoft Office tools (Outlook, Excel, PowerPoint, Teams), Sharepoint, JIRA & Confluence.