Supply Chain Performance Lead

Posted 6 Hours Ago
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2 Locations
In-Office or Remote
Senior level
Consumer Web • Marketing Tech • Design
The Role
Analyze and optimize global post-production logistics, including container and pallet utilization, freight, 3PL warehousing, fulfillment, transport spend, and SKU-level cost-to-serve. Develop KPI frameworks and dashboards with data teams, identify cost and service inefficiencies, build improvement business cases, and translate complex data into recommendations. Collaborate with supply chain, commercial, finance, and external logistics partners to improve network performance and support pricing and margin strategies.
Summary Generated by Built In
Supply Chain Performance Lead – Data-Driven Operations and Logistics Optimization
About ZURU

ZURU is on a mission to disrupt across industries, challenge the status quo and catalyst change through radical innovation and automation advances. This is in play in different pillars of the company: ZURU Toys are re-imagining what it means to play; ZURU Tech is shaping a better future by leading the next building revolution; ZURU Edge is pioneering new generation FMCG brands to better serve modern consumers.

 

Founded in 2003 by EY Entrepreneur of the Year and World Entrepreneur Hall of Fame brothers Nick and Mat Mowbray, ZURU has quickly grown to a team of over 5000 direct and indirect members across more than 30 international locations.

 

One of the largest toy companies in the world, globally recognised and award-winning brands include Bunch O Balloons, Mini Brands, XSHOT, Rainbocorns and Smashers. Our global FMCG brands include MONDAY Haircare, Rascals, NOOD, BONKERS, Gumi Yum Surprise, and more!

For more information, visit www.zuru.com.


Position Overview

You will work cross-functionally with logistics, operations, commercial, and 3PL partners to

identify logistics inefficiencies to improve routing, maximise container utilisation, and

optimise fulfilment costs down to the SKU level. Your ability to deep dive into numbers, spot

trends, and translate findings into executable strategies will be pivotal in driving ZURU’s

global logistics competitiveness.

Position Impact

ZURU is on a mission to revolutionise the supply chain through data-driven operational

excellence. As Supply Chain Performance Lead, you will be the analytical powerhouse

driving cost and performance improvements across our post-production logistics network.

This role will focus on transforming data into actionable insights across container packing,

global freight, 3PL warehousing, and customer fulfilment operations globally for all ZURU

Edge verticals (Beauty, Baby, Pet, Household & Confectionary).

 
Roles & Responsibilities
Post-Production Supply Chain Analysis & Optimisation
  • Conduct comprehensive analysis of end-to-end post-production logistics costs from factory pack-out to retailer distribution center delivery.

  • Evaluate container packing efficiency, identifying ways to maximize fill rates and minimize underutilized space.

  • Assess pallet build efficiency, seeking to optimize pallet TiHi and influence both container packing and storage footprint.

  • Analyze global freight costs across shipping trade lanes, considering routing efficiency, carrier performance, and cost per unit.

  • Review warehousing costs, including inbound handling, storage, and fulfillment (pick & pack), ensuring cost-effective and scalable processes.

  • Investigate transport spend for drayage, line-haul, and last mile delivery to customer DCs to reduce inefficiencies and cost per order.

  • Translate cost data into actionable insights, supporting logistics network improvements.

  • Perform SKU-level cost-to-serve analysis to highlight cost drivers and optimization opportunities.

KPI & Dashboard Improvements

  • Collaborate with in-house data team to improve dashboards that track logistics metrics (OTIF, cost per order/unit, warehouse productivity, container utilization).

  • Establish a KPI framework for ongoing monitoring of global cost and service performance.

Stakeholder Collaboration

  • Work with internal teams (Supply Chain, Commercial, Finance) and external logistics partners to align on optimization initiatives.

  • Provide commercial teams with logistics cost insights for pricing and margin strategy support.

Data-Driven Decision Support

  • Translate complex datasets into clear recommendations for logistics leadership.

  • Build business cases quantifying the impact of supply chain improvements.

 
Skills & Experience
  • Over five years of experience in Supply Chain, Logistics, or Operations Analysis.

  • Understanding of logistics workflow: container optimization, freight cost structures, 3PL operations, and fulfillment processes.

  • Analytical mindset with ability to spot cost inefficiencies and bottlenecks.

  • Proficiency in interpreting rate cards and conducting cost-to-serve analysis.

  • Strong communication and stakeholder management skills across teams and external partners.

  • Experience in high-volume, fast-paced supply chain environments is a strong advantage.

  • Bachelor’s degree in business, supply chain, logistics, business analytics, or related field.

LIFE@ZURU

ZURU is on a quest to reimagine tomorrow. Founded in 2003, ZURU Group has rapidly grown and now spans three core divisions—ZURU Toys, ZURU Edge (consumer goods) and ZURU Tech (construction).

At ZURU, we have cultivated a high-performing culture that encourages excellence. Our team works towards ambitious goals, learning, performing, and improving together, all while having fun. We empower talented individuals to do their best work every day.

At ZURU, you get out what you put in. You are responsible for driving your own career and we provide the platform to achieve it. As ZURU is on such a fast growth trajectory, there are opportunities here that you won’t find anywhere else.

Get to know us a little better by checking out @lifeatzuru on Instagram or www.zuru.com.

WHAT WE OFFER

  • 🌱 Culture for Growth

  • 🧘 Health Benefits

  • 🌎 Global Opportunities

  • 💡 Surrounded by an A Player Team

  • 💰 Competitive Remuneration

  • 🍓 Lots of fresh fruit, coffee, pals fridge and more (optional)

ZURU – Reimagining tomorrow 🚀

Skills Required

  • More than five years of experience in supply chain, logistics, or operations analysis
  • Understanding of container optimization, freight cost structures, 3PL operations, and fulfillment processes
  • Strong analytical ability to identify cost inefficiencies and bottlenecks
  • Proficiency interpreting rate cards and conducting cost-to-serve analysis
  • Strong communication and stakeholder management skills across internal teams and external partners
  • Bachelor's degree in business, supply chain, logistics, business analytics, or a related field
  • Experience in high-volume, fast-paced supply chain environments
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The Company
HQ: Shenzhen
220 Employees
Year Founded: 2002

What We Do

ZURU is a disruptive and award-winning company that designs, manufactures and markets innovative toys and consumer products. Inspired by kids and imaginative play, ZURU is one of the fastest growing toy companies in the world and is known for their agility, creativity and new-age manufacturing techniques. The company that started in New Zealand now employs more than 5,000 staff across 18 offices, produces 600,000 toys a day and distributes to most major retailers in over 120 countries. ZURU has delighted millions of families all over the world with brands such as Bunch O Balloons™, X-Shot™, Rainbocorns™, Robo Alive™, Smashers™, 5 Surprise™ and Metal Machines™ as well as through partnerships with entertainment properties, including Nickelodeon, Disney, Universal Studios and DreamWorks. With a strong commitment to the community, ZURU supports Captivating International, local China orphanages and also student development programs in Asia and in New Zealand. ZURU will continue to pave new ways for kids to play and focuses on reimagining what this looks like every day.

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