Supply Chain and Operations Head (MBB/Consulting)

Posted 21 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Expert/Leader
Financial Services
The Role
Lead production, warehousing, logistics, and customer experience operations for an early-stage portfolio company. Build and manage a 35-person, three-tier team; scale operating systems; partner with contract manufacturers, warehouse providers, and courier partners; and own production, delivery, inventory, CSAT, and NPS metrics. The role requires high ownership, structured problem-solving, and the ability to move between strategic planning and hands-on execution.
Summary Generated by Built In

This role is with one of our portfolio companies.

About the Role

We are looking for a high-ownership operator. This role will work closely with founders and own some of the most critical operating systems of the company: production, warehouse operations, logistics, and customer delight.

• Operate at a co-founder level mindset by scaling current systems 10x and designing better teams and systems for the company.

• Recruit, build and manage high-performing teams across production, logistics, warehousing, and customer delight. Current team is a 3 tier team of 35 members. You will be responsible for leading this entire team.

• Work closely with contract manufacturers, warehousing partners, courier partners to ensure production timelines and quality, delivery SLAs, and customer expectations are met. Correspondingly own key metrics across production quantity and TAT, delivery TATs, inventory accuracy, CSAT and NPS.


Requirements

Manager or Senior Manager equivalent from MBB (BCG, Bain & McKinsey) consulting firm

• Deep desire to be a part of an early-stage company

• Ability to move between boardroom-level problem solving and on-ground operating details.

• High ownership mindset- comfortable taking ambiguous problems, bringing structure, and driving them to measurable outcomes.

Skills Required

  • Manager or Senior Manager equivalent experience at BCG, Bain, or McKinsey
  • Deep desire to work at an early-stage company
  • Ability to move between boardroom-level problem solving and on-ground operating details
  • High ownership mindset and ability to structure ambiguous problems and drive measurable outcomes
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The Company
HQ: Vancouver, BC
16 Employees

What We Do

At Elevation Capital, we evaluate and understand the exponential nature of technology, how it evolves, how it affects us, and we invest in ideas. Ideas that will become the future. Our investment choices relate to the individuals we represent in our portfolio. We look for individuals that have a solid vision of the future they want to create and a deep understanding of the technology of their endeavour. The future impact of AI is perhaps the most important issue the human race has ever faced. Instead of passively drifting, we need to steer a course. We at Elevation Capital chart the submerged rocks of the future.

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