Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.
Job Summary
- Support preparation (analysis and accompanying slide decks) for quarterly supplier management review with program & client leadership
- Support supplier scorecard meetings and prepare supporting materials (performance analysis, messaging, meeting scheduling, & compilation scorecard PDFs)
- Review requisition distribution (review of opportunities sent, cadenced review of distribution lists, explore further optimization, & alignment to program goals)
- Support supplier scorecard access and rollout to MSP customers
- Support internal & client supplier summits
- Support vetting & onboarding of new suppliers
- Support compliance audits and discussions with suppliers
- Track and follow-up on action items from supplier meetings
- Track and support new supplier performance reporting requests
- Maintain the Pinnacle Supplier Portal for diversity statuses and points-of-contact and ensure client VMS environments are aligned
- Collect information from internal & external stakeholders to gather a full understanding of problems at hand, draw conclusions, and make recommendations to remediate the situation
- Ability to understand the situation and audience at hand to communicate effectively
- Provide outstanding customer service and responsiveness to suppliers, internal stakeholders, and clients
REQUIRED SKILLS & QUALIFICATIONS
0-2 years of relevant work experience
Previous customer service experience
Intermediate to advanced Excel & PowerPoint skills
Demonstrated curiosity to analyze data & identify opportunities/trends
Understanding of relational databases and experience creating basic reports & dashboards in Tableau (or equivalent) are a plus
Previous staffing industry experience is a plus
Qualifications
Skills Required
- Bachelor's degree with a major in a business discipline
- 0-2 years of relevant work experience
- Previous customer service experience
- Intermediate to advanced Excel skills
- Intermediate to advanced PowerPoint skills
- Curiosity to analyze data and identify opportunities or trends
- Understanding of relational databases
- Experience creating basic reports and dashboards in Tableau or equivalent
- Previous staffing industry experience
Pinnacle Group, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pinnacle Group, Inc. and has not been reviewed or approved by Pinnacle Group, Inc..
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Fair & Transparent Compensation — Pay is considered market-aligned in select specialized roles and certain high-cost markets. Some roles cite solid base pay that meets expectations when aligned to strong client programs.
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Pay Growth & Progression — Performance-based raises and higher rates for select assignments are described in certain roles. Advancement opportunities and earnings can improve when placed on strong client accounts.
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Inclusive Benefits Coverage — Access to medical, dental, vision, and a 401(k) is extended to W‑2 consultants as well as internal staff. Employer-of-record programs emphasize providing the full benefits suite to payrolled workers.
Pinnacle Group, Inc. Insights
What We Do
Pinnacle Group is a leading provider of information technology and workforce solutions. Pinnacle Group includes Pinnacle Technical Resources, Inc., its flagship information technology staffing and consulting services provider; Pinnacle MSP, a managed services provider; Pinnacle Payrolling, a payrolling and independent contractor compliance provider; Pinnacle Canada, which provides staffing, MSP and payrolling services in Canada. Pinnacle Group has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit http://www.pinnacle1.com Apply online now at http://www.pinnacle1.com/careers/
