About MISUMI Americas
MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.
In this role, you’ll be using your engineering background, manufacturing process knowledge (including CNC machining, sheet metal, die-casting, rapid tooling / injection molding,3D printing, and urethane casting), Quality tools and supplier management skills to ensure the compliance to every single customer requirement through
- MP selection and qualification
- MP quality management system improvement
- MP project review and identify & mitigate any potential risks at the beginning of order kicking off
- MP process control
- MP out-going inspection
- IF (in full) failure Corrective Action Report
- Trouble shooting any in-process questions our manufacturers may raise.
You will report to the [Feidi SQE Manager].
What You’ll Be DoingNew MP onboarding & qualification
- Coordinate with Fictiv Sourcing to identify potential new MP
- New MP QMS survey and assessment
- New MP onboarding
- Manage new MP for continuously improving to meet Fictiv OTIF goal.
Project quality assurance
- Review 2D,3D requirement ,customer needs e.g. process capability, GR&R , process control requirement and other specification with MP and identify & mitigate any potential risks at the beginning of order kicking off
- MP quality assurance process development
- MP quality control and shipment releasing
MP quality performance management
- Ensure MP IF performance meets Fictiv goal .
- Regular IF performance review with MP
- Drive MP Continuously improving
Customer complaint handling
- Coordinate with TPM and others team member to handle customer quality complaint
- Review internal processes to ensure the complaint can be prevented in the future.
Fictiv system continuously improving
- Identify the opportunity for improvement of platform offering improving opportunity and contribution to improve it
- Review internal process to ensure the issues can be settled in the future.
- Mechanical Engineer background preferred
- With 10+ years quality engineer or supplier quality engineer experience and cross-functional collaboration in the CNC industry. With rich experience of :
- CNC programming and CNC machining operations
- CNC parts inspection (dimension, cosmetic etc.)
- CNC production process control
- Good experience of Corrective Action Report analysis and continuous improvement of CNC
- Possess great attention to detail and also projects the big picture.
- Excellent knowledge about quality tools and quality system like ISO9001
- Good understanding about GD&T
- Ability of problem solving
- Strong ability to resolve conflicts and drive collaborative solutions.
- Excellent communicator, strong sense of responsibility
- Interest in creating and optimizing processes and systems
- Passionate about continuously improving and learning
- Work independently in the manufacturing site to ensure project success.
- Willing to work under pressure
- Fluent in English, experienced in liaising with US teams. Transitioned from SQE to CQE role.
- Proven ability to engage with clients, address technical issues, and manage expectations.
- Clear thinking and data driven decision maker
- Familiar with other machining processes like injection molding, die casting, sheet metal, etc will be a plus.
- Housing fund, and social insurance, commercial insurance for employee and your child
- Annual leave, paid sick leave
- Team celebrations
- Annual training opportunities including English learning, technical skills certifications,
- Yearly health check-up
- And much, much more!
Interested in learning more? We look forward to hearing from you soon.
We’re actively seeking teammates who:
- Bring diverse perspectives and experience to our culture and company.
- Excel at being part of a strong, empathetic team.
- Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
- Have an ‘always learning’ mindset that celebrates learning, not just wins.
- Help us continue to build a world-class organization that values the contributions of all of our teammates
We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.
Skills Required
- 10+ years of quality engineering or supplier quality engineering experience in the CNC industry
- Experience with CNC programming and CNC machining operations
- Experience inspecting CNC parts, including dimensional and cosmetic inspection
- Experience with CNC production process control
- Experience analyzing corrective action reports and driving continuous improvement
- Excellent knowledge of quality tools and ISO 9001 quality systems
- Good understanding of GD&T
- Strong problem-solving and conflict-resolution abilities
- Strong communication and cross-functional collaboration skills
- Ability to work independently at manufacturing sites
- Fluent English and experience liaising with US teams
- Ability to engage clients, address technical issues, and manage expectations
- Data-driven decision-making and attention to detail
- Mechanical engineering background
- Familiarity with injection molding, die casting, and sheet metal processes
What We Do
Fictiv is a Digital Manufacturing Ecosystem that delivers high-quality parts at unprecedented speeds. Since our founding in 2013, we've manufactured over 19M parts for early-stage companies and large enterprises alike, helping them innovate with agility and get to market faster. Visit www.fictiv.com to learn more and get an instant quote! -- We’re committed to creating a company that reflects our community by including voices from a variety of backgrounds and perspectives. We believe the best teams are born from an environment that emphasizes respect, honesty, collaboration, and growth. If you share our vision, we’re interested in hearing from you. #fictivmade
