Supplier Enablement Associate

Posted 11 Hours Ago
Be an Early Applicant
Boston, MA
1-3 Years Experience
Fintech • Payments • Software • Financial Services
We are a disruptive Fintech company improving operational efficiency with Accounts Payable and Payments Automation.
The Role
The Supplier Enablement Associate coordinates enrollment for clients into a virtual card payment program, handling all forms and follow-ups with payers, providing customer support, and assisting in overcoming objections through effective communication. The role requires a strong attention to detail and a self-driven motivation to meet performance metrics.
Summary Generated by Built In

Job Description
Works with new and existing clients to coordinate enrollment with participating payers, completes all necessary enrollment forms for client signature, documents and track status of forms, follows-up with payers to ensure enrollment forms are received, tracks completion of enrollment, assists clients and operations with on-going payer enrollment issues.
Responsibilities:

  • Research, qualify and enroll our customers' suppliers in MineralTree's virtual card payment program and supplier network through heavy outbound calling
  • Educate the supplier on the value of accepting virtual cards
  • Identify and overcome objections through active listening, and effective and professional communication
  • Guide the supplier through the enrollment process while providing an outstanding customer experience
  • Efficiently and accurately gather all required data from the supplier to finalize the enrollment process, while demonstrating a strong attention to detail
  • Consistently exceed weekly/monthly performance metrics and quality assurance goals, while maintaining a high-level customer experience
  • Ability to consistently stay self-motivated to achieve high volumes of outbound calls and exceeding enrollment and performance metrics with minimal daily supervision
  • Cross-train on other Payment Optimization & Payment Operations team functions as needed
  • Critically evaluate the business processes related to the role, and suggest improvements where needed
  • Help train new members of this quickly growing team
  • Other duties as assigned


Qualifications:

  • 1-3 years of outbound sales experience (b2b sales experience preferred-virtual card, ePayables, commercial card, merchant processing, eProcurement)
  • Proven track record of consistently exceeding revenue targets and goals
  • Exceptional written and oral communication skills
  • Strong presentation skills
  • Customer service orientation with strong attention to detail
  • High degree of energy and self-motivation
  • Excellent problem-solving skills and resourcefulness
  • High standards of integrity
  • Proficiency with CRM tools (SalesForce)
  • Proficiency in Microsoft Excel & Powerpoint
  • Interest in being part of a fast-paced and growing culture!
  • Must be US based, ideally based in a US state in Eastern or Central Time Zones
  • Monday - Friday 8am - 5pm EST


$20 - $23 hourly rate.
The above represents the expected range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
#LI-Remote
The position listed in this requisition is ineligible for the referral bonus award program.
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Top Skills

Salesforce

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The Company
180 Employees
Remote Workplace
Year Founded: 2010

What We Do

At MineralTree, a Global Payments Company we look for new ways to improve and automate key financial processes. First up—traditional accounts payable. Tedious, time-consuming, and inefficient, AP needed disrupting. We founded MineralTree in 2010 to transform AP with our groundbreaking, end-to-end AP automation solution. Customer after customer, year after year, innovation after innovation—we are continually changing the way companies pay their vendors, making the process easy, impactful, and profitable!

With our award-winning solution, companies such as Amazon, Salesforce, Amway, Boston Celtics, Baltimore Ravens, BrightView Health, and the Southern Company have shifted accounts payable from a source of inefficiency and fraud risk to a secure and strategic profit center.

We provide modern, secure, easy-to-use Accounts Payable (AP) and payment automation solutions to organizations that have a painful number of invoices and payments. By uniting technology and passionate people, we make the process of business payments easy, impactful, and profitable. Our solutions combine ease of use with robust capabilities that drive meaningful insights, transforming the back office into a strategic partner of the corner office. Making businesses proud of their back office is our purpose.

In October 2021, MineralTree was acquired by Global Payments Inc. (GPN:NYSE). Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success, and we are proud to deliver best-in-class payment technology and software solutions.

Why Work With Us

We are in a growth stage with immense opportunities to learn, innovate, & collaborate in the B2B space under Global Payments. The recent acquisition has allowed us to maintain our culture while also adding value to a much larger organization. You should consider MineralTree if you are team oriented, passionate, purpose driven, & a problem solver.

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MineralTree, a Global Payments Company Offices

Remote Workspace

Employees work remotely.

Employees have the flexibility to work from wherever they work best! Our teammates cultivate meaningful connections through company-wide virtual Happy Hours, cultural initiatives, biweekly virtual Town Hall gatherings and in-person events.

Typical time on-site: None
United States

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