Project Manager Supervisor (Thailand)

Role Description –
Project Manager Supervisor (Bangkok)

Hybrid - 3 days in office, 2 days remote

12 month contract

About Greenpark 

Greenpark is a global, award-winning digital agency specialising in omnichannel search and social. Our raison d’etre is to create amazing content that people and algorithms love. How? Through data-led and performance-driven search and social content to help brands create meaningful connections that impact people's lives. Our unique expertise in Omnichannel Search & Insights, Creative Content and Performance Tech are delivered to our clients via an ad agency and in-house models. We do this for a global client portfolio including Unilever, Campari Group, AIA, Sanofi, Nestle, Lipton, Kimberley Clark, Straumann, Ricola, Globe Telecom, and more. 

Want the real inside scoop? Our Playbook gives you a peek into how we work, collaborate, and get things done at Greenpark.  Check it out here 

Our Values 

As a company, we strive and act together in our ambition to make a positive impact for the people and brands we serve, we do everything with kindness and respect at the core. ‘We Strive’, ‘Acting Together’, ‘With Kindness’ are the values that guide us. 

About the role 

The Project Manager Supervisor is a member of the Global Commercial Services (GCS)’s Asia Area team and reports to the Content Delivery Manager. The Project Manager Supervisor is accountable for the content production services within the Asia Area market. 

The Project Manager Supervisor
is responsible for working with Local Marketing Company Brand Leadership to deploy GCS Production and Creative Services within all the Business Units. The individual in this role must have the ability to effectively partner, influence and challenge key stakeholders in order to drive adoption of and performance of the GCS content production capabilities. The individual must also ensure satisfaction and ongoing continuous improvement of existing “business as usual” (BAU) production as well as the expansion of additional services.     

The Project Manager Supervisor requires strong leadership skills, business acumen, a solid understanding of process solutions and cultural awareness to develop and motivate their respective direct and indirect team members located among multiple partners and production centres around the world. 

What you’ll do 

• Collaborate directly with local markets brand leadership to drive full adoption of services and capabilities and ensure the delivery of agreed content types, volumes, and savings. 

• Triage all new requests from the local market and assign them to the appropriate resource within the creative studio team 

• Ensure that quality and timelines for content delivery are agreed upon and maintained with their markets, while maintaining an open dialogue on the feedback of services. 

• Engage collaboratively with the Omnichannel Delivery team, Marketing Company Stakeholders, relevant Market Innovation and Business Excellence teams, and potentially Preferred Partner Suppliers on occasion. 

• Lead complex internal projects as project manager, serving as the link between the local requester and offshore team members/developers. 

• Work with the market to ensure all necessary communications and change management activities are delivered for new content solutions. 

• Drive efforts to prioritize work and establish delivery schedules that meet client needs and team capacity. 

• Demonstrate comprehensive understanding and application of all relevant policies, procedures, and operational frameworks, ensuring compliance with our Code of Conduct policies and procedures. 

• Leverage reporting and utilization metrics to communicate overall adoption of service production and identify opportunities for improvement to increase efficiency. 

 
Reporting Relationships 

The Project Manager Supervisor indirectly co-leads a team that includes (as required) onsite Designers, Digital Content Specialists, Medical Writers, Production Associate and an offshore team who are accountable for the project delivery related to GCS
production. 

The Project Manager Supervisor will ensure any deployed resources, are a “right fit” both in terms of skill sets and cultural awareness as well as comply with all appropriate
Code of Conduct policies and procedures. 

About you 

• Excellent interpersonal, presentation, facilitation and negotiating skills  

• Solid communication skills  

• Proven track record working cross functionally with high level of commitment and follow through  

• Program management experience including risk mitigation & planning associated with operational or technical delivery.  

• Supplier Management Experience 

• Financial performance accountability 

• Leadership, coordination of resources and influence without authority.   

• Managing and driving innovation and continuous improvement 

• Proficiency in Microsoft Office (Word, PowerPoint and Excel 

• Bachelor’s Degree 

• Oral and written fluency in Business English is MANDATORY 

• Local and/or Global Brand Marketing Experience  

• Experience within Pharmaceutical or Healthcare Industry a plus 

• Preferably a bachelor’s degree related to design / communication / marketing discipline, alternatively in the areas of computer science or information systems 

• Digital Marketing Experience and Omnichannel campaigns 

• Knowledge or experience with Agile ways of working 

• Basic Design skills (Photoshop, Figma and video editing) is nice to have but not compulsory 

• You
  live & breathe Greenpark’s core values ‘We Strive’, ‘Acting Together’, ‘With Kindness’ -
  championing openness, respect, innovation, and teamwork - so that every interaction, both internally and externally, reflects our commitment to our values. 

At Greenpark, we believe the best ideas come from the widest range of perspectives. We welcome and celebrate every background, identity, and experience across our global workforce. By fostering a culture of respect, inclusivity, and collaboration, we’re committed to ensuring everyone’s voice is heard and everyone can thrive. 

All applications shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status or any other protected characteristics.