Supervisor

Reposted 3 Days Ago
Be an Early Applicant
Burnaby, BC, CAN
In-Office
54K-54K Annually
Mid level
Food • Retail • Pharmaceutical
The Role
Supervise grocery store operations by leading and coaching team members, maintaining customer service, food safety, health and safety, merchandising, inventory, and front-end standards. Monitor business and HR metrics, support sales and loyalty strategies, assist with workforce planning and scheduling, communicate business objectives, and perform store duties including lifting up to 50 pounds and standing for extended periods.
Summary Generated by Built In

With over 185 stores and nearly 22,000 team members, Save-On-Foods is Western Canada’s largest grocery retail company and a great place to grow your career. Committed to its core values of service, people, innovation, fun and integrity, Save-On-Foods is known for its World Class Team that goes the extra mile for its customers, team members, and communities. A division of Pattison Food Group Ltd., Save-On-Foods is B.C.’s Most Loved Brand and certified a Great Place to Work®. 

We are hiring for a Supervisor at our Madison Centre Save-On-Foods location in Burnaby, BC.
This is a full-time position, 40 hours per week, and the successful applicant must have open availability.

You will be responsible for:

  • Leading the store team, acting as a coach, mentor, and resource while fostering a positive team environment focused on Always Customer First service.  
  • Delivering operational excellence through customer experience, health and safety, food safety, merchandising, and front end operations. 
  • Providing support across departments as needed to maintain service and operational standards. 
  • Supporting with team member related initiatives as requested.  
  • Communicating key messages to the store team to ensure alignment with business objectives.  
  • Reviewing business/HR metrics and dashboards to monitor store performance.  
  • Supporting with implementing strategies to grow sales and customer loyalty.   
  • Supporting with centre of store inventory as well as department stocktaking as required.  
  • Performing all job duties throughout the store as needed, including lifting weight (up to 50 lbs), standing for long periods of time, and working in hot/cold environments.    

You have:

  • 2-4 years of retail experience.  
  • Leadership experience is an asset. 
  • Food Safe Certification. 
  • A post-secondary education in a business related field is an asset. 
  • Experience and/or knowledge with:
    • Achieving sales targets and profitability.  
    • Financial planning and budgeting. 
    • Developing and executing merchandising plans.  
    • Human Resources (e.g. recruitment, training, development and coaching). 
    • Workforce planning and scheduling considerations.
    • Health and safety policies, procedures, and safe work practices.
  • Proficiency with computer applications. 

You are:

  • A leader that embodies and demonstrates our leadership competency model through communication, collaboration, initiative and emotional intelligence.  
  • An effective communicator, with interpersonal and relationship building skills. 
  • Effective in collaborating with others to achieve business objectives.  
  • Able to thrive in fast-paced, dynamic environment, delegating and prioritizing efficiently. 
  • Committed to maintaining store standards with a strong attention to detail, ensuring operational excellence.
  • Able to take initiative and have strong problem-solving and decision-making abilities. 

Here are some of the perks we offer:

  • Eligible to participate in the Retail Management Incentive Plan. 
  • Get paid every Friday!
  • Exclusive team member offers and discounts.
  • Benefits & pension eligibility.
  • Wellness and team member assistance program.
  • Educational reimbursement & scholarship opportunities.
  • Opportunities to learn and grow.

Compensation Details:

$54,080.00

Join our Team!

Come be part of an energetic and inclusive team where we work together to have fun and achieve our goals.  If you are a positive, customer-focused individual, we would love to hear from you. Apply today and join our growing team!

Skills Required

  • 2-4 years of retail experience
  • Food Safe Certification
  • Proficiency with computer applications
  • Experience or knowledge achieving sales targets and profitability
  • Experience or knowledge of financial planning and budgeting
  • Experience or knowledge developing and executing merchandising plans
  • Experience or knowledge of human resources, including recruitment, training, development, and coaching
  • Experience or knowledge of workforce planning and scheduling
  • Knowledge of health and safety policies, procedures, and safe work practices
  • Leadership experience
  • Post-secondary education in a business-related field

Save-On-Foods Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Save-On-Foods and has not been reviewed or approved by Save-On-Foods.

  • Healthcare Strength — Feedback suggests union-negotiated plans provide comprehensive prescription drug coverage with a direct-pay card alongside broad dental, vision, and paramedical care. Eligibility timelines have been reduced under recent agreements, improving access for those meeting hours thresholds.
  • Affordable Benefits — Employer-paid premiums for core extended health, dental, and short-term disability reduce out-of-pocket costs for eligible employees. This cost coverage is frequently cited as a standout advantage once qualification criteria are met.
  • Leave & Time Off Breadth — Paid holidays, accumulating sick leave, and vacation that increases with tenure provide meaningful time-off support. Recent additions such as specific health-related leave signal ongoing expansion of leave options.

Save-On-Foods Insights

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The Company
26,092 Employees

What We Do

Save-On-Foods is a community-focused grocery retailer and pharmacy provider. The company operates a chain of supermarkets offering a wide variety of food and household products, alongside professional pharmacy services. Dedicated to customer service and employee development, Save-On-Foods provides a fast-paced retail environment with a commitment to ongoing training and community engagement across its store locations.

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