Supervisor - Torrance

Posted 16 Days Ago
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Torrance, CA, USA
In-Office
18-18 Hourly
Mid level
eCommerce • Fashion • Retail
The Role
Supervise daily store operations, provide excellent customer service, train and coach sales staff, manage opening/closing and cash procedures, support merchandising, inventory and report activities to management.
Summary Generated by Built In

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

Responsibilities

  • Provide excellent customer service by greeting and assisting customers in a friendly and professional manner, working towards specific supervisor targets
  • Actively engage with customers to understand their needs, offer product recommendations
  • Stay informed about current products, trends and promotions to provide up-to-date information to customers
  • Supporting with visual merchandising of the store
  • Maintain store standards throughout the store, including the back of house
  • Be a role model for the brand and maintain personal presentation standards
  • Ensure all products are properly tagged with accurate pricing and product information
  • Process transactions accurately and efficiently using the point of sales system, handling cash, credit cards and other forms of payment
  • Proficient in using and training the team on how to deal with customer service issues
  • Closing and opening the store, as well as setting up the cash register
  • Setting daily team targets and agenda in absence of the manager
  • Coaching and developing sales assistants, supporting them in delivering their sales targets
  • Support with inventory management and organization of stockroom
  • Replenish the shop floor as and when necessary
  • Communicate daily needs with the management team
  • Supervise the team and coordinate break times
  • Report daily activities to the management team

Requirements
  • Highly motivated
  • Strong communicator
  • Ability to stand for long periods and engage in repetitive activities
  • Ability to lift in excess of 50 pounds
  • Ability to climb ladders and use a stepping stool
  • Flexible to work weekends and evenings.
  • Must be eligible to work in the US
  • Proficient in English, written and spoken

Benefits

We’re an energic fast-paced brand that embraces progress and strives for innovation. Hard work is rewarded with new opportunities at every level and kindness is celebrated in everything we do.

Benefits

  • Employee discount
  • Career development opportunities
  • Regular company training
  • Complementary Shoes Per Season

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963.  Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores in the UK, including our new flagship store on London Oxford street. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness For Freedom | For Unity Against Racism

Salary - $18.00ph

Skills Required

  • Highly motivated
  • Strong communicator
  • Ability to stand for long periods and engage in repetitive activities
  • Ability to lift in excess of 50 pounds
  • Ability to climb ladders and use a stepping stool
  • Flexible to work weekends and evenings
  • Must be eligible to work in the US
  • Proficient in English, written and spoken
  • Ability to use and train the team on handling customer service issues
  • Ability to process transactions accurately using a point of sale system and handle cash/credit
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The Company
1,500 Employees
Year Founded: 1963

What We Do

Kurt Geiger is a luxury British footwear and accessories brand founded in 1963. The company designs and manufactures a wide range of products including shoes, handbags, and accessories for men and women. It operates globally with a strong presence in the UK and the US, focusing on an omnichannel retail strategy that includes both physical stores and a significant online business.

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