Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
Under the direction of the Slot Shift Manager & Director, the incumbent assists Slot management in all phases of Slot Operations.
- Monitor daily jackpot and machine malfunctions transactions for accuracy and response time.
- Responsible for supervising Slot attendants on assigned shift within assigned section.
- Assists in training, counseling, scheduling and evaluating Slot attendants.
- Handle employee and customer complaints and disputes.
- Promotes positive customer service, safety, security and creates a friendly atmosphere.
- Ensures that Slot attendants work with cashiering personnel, security officers or other Hard Rock Hotel & Casino staff in regards to jackpot payouts, and exchange slips.
- Monitor IRS currency transaction reporting requirements.
- Safeguard against theft and ensures the security and integrity of all casino property.
- Report developments that may affect the casino operation to the Slot Shift Manager or Assistant.
- Accountable for all issues and non-issued slot keys and equipment.
- Ensures compliance with all gaming regulations.
- Coordinates and participates in Slot special event functions.
- Promotes positive public/employee relations at all times.
- Maintains a clean, safe hazard-free work environment within area of responsibility.
- Performs all other related and compatible duties as assigned.
QUALIFICATIONS
- High School diploma or Equivalent preferred.
- Minimum one (1) year of Slot Attendant or Slot Technician experience preferred, or one (1) year of casino experience with previous experience as a Slot Floor Supervisor in a high volume casino environment
- Must have a KEY license or be able to obtain one
Skills Required
- High school diploma or equivalent
- At least one year of Slot Attendant or Slot Technician experience, or one year of casino experience with prior Slot Floor Supervisor experience in a high-volume casino
- Must hold a KEY license or be able to obtain one
Seminole Hard Rock Entertainment, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Seminole Hard Rock Entertainment, Inc. and has not been reviewed or approved by Seminole Hard Rock Entertainment, Inc..
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Pay Growth & Progression — The company implemented substantial wage increases across many job classifications and highlights periodic raises tied to evaluations. Feedback suggests these structural pay actions have lifted base rates for a broad segment of roles.
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Healthcare Strength — Competitive medical, dental, and vision coverage is paired with wellness programs and tax-advantaged accounts to support team members and their families. These offerings indicate a focus on health and wellbeing beyond basic coverage.
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Wellbeing & Lifestyle Benefits — Free shift meals, broad brand discounts, tuition reimbursement, and development programs expand total rewards beyond base pay. Weekly pay, recognition efforts, and commuter assistance at many sites further bolster everyday value.
Seminole Hard Rock Entertainment, Inc. Insights
What We Do
Seminole Hard Rock Entertainment, Inc. is a global leader in the gaming and hospitality industry, owning and operating a portfolio of luxury casino hotels and entertainment venues. The company provides a wide array of services, including world-class gambling, upscale lodging, fine dining, and premier convention spaces, focusing on delivering extraordinary guest experiences through its diverse locations and the iconic Hard Rock brand.
