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About this PositionThe Operations Support Supervisor leads the Operational Assessment (OA) team responsible for executing risk-based internal control testing for ISP.Salary range is between $65K - $70K Annually
Hybrid position
Location: Duluth, GAResponsibilities & Qualifications
Operations Support Supervisor
The Operations Support Supervisor leads the Operational Assessment (OA) team responsible for executing risk-based internal control testing for ISP. The Supervisor ensures tests are completed accurately as scheduled and communicates test results to members of management, control owners, and/or vendors in a timely manner. The Supervisor also works with various levels of management and staff to proactively identify risks and control gaps, support the design and enhancement of mitigating controls, and implement effective control testing to promote regulatory compliance.
Job responsibilities include, but are not limited to, the following:
- Assist Risk Management VP and AVP in designing and implementing operational assessment policies and procedures to identify and mitigate risk in securities operations.
- Regularly prepare and deliver concise testing status reports to Risk Management VP and AVP, to measure productivity.
- Continuously evaluate and enhance testing procedures to improve effectiveness, efficiency, and coverage.
- Delegate work to team members, maintaining workloads based on employee knowledge and skill level.
- Review and verify accuracy of team members’ work output.
- Train, coach, and/or mentor team members, regardless of tenure, to ensure the team operates efficiently and effectively.
- Manage the remediation process from start to finish for all OA findings, regularly communicating the status to managers, leadership team and/or other key stakeholders.
- Prepare quarterly test result reports for Senior Executives to provide insights on control effectiveness, systemic risks, and trends.
Knowledge, Skills and Abilities
Required:
- 5+ years of experience in broker-dealer operations, risk management, compliance testing, or audit
- Familiarity with SEC and FINRA regulations for broker-dealers and investment advisors
- Proven leadership or supervisory experience
- Strong organizational skills, including the ability to manage multiple tasks and projects simultaneously with little supervision and meet strict deadlines
- Ability to assess risk and evaluate control effectiveness
- Ability to communicate effectively and professionally with all levels of associates and management
- Ability to detect problems, identify root causes, and recommend practical solutions
Preferred:
- Experience in financial services control testing
- Series 6 and 26 licenses
- Strong knowledge of securities operations processes (licensing, trade review, commissions, reconciliations, asset transfers, etc.)
- Knowledge of BNY and Pershing, WebImage, SuRPAS, CRM, and other Primerica systems
- Experience supporting compliance exams and internal audits
FLSA status:
This position is exempt (not eligible for overtime pay):
Day one health, dental, and vision insurance
401(k) Plan with competitive employer match
Vacation, sick, holiday and volunteer time off
Life and disability insurance
Flexible Spending Account & Health Savings Account
Professional development
Tuition reimbursement
Company-sponsored social and philanthropy events
It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws.
At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.
Skills Required
- 5+ years of experience in broker-dealer operations, risk management, compliance testing, or audit
- Familiarity with SEC and FINRA regulations for broker-dealers and investment advisors
- Proven leadership or supervisory experience
- Strong organizational skills and ability to manage multiple tasks and meet strict deadlines
- Ability to assess risk and evaluate control effectiveness
- Ability to communicate effectively and professionally with all levels of associates and management
- Ability to detect problems, identify root causes, and recommend practical solutions
- Experience in financial services control testing
- Series 6 and 26 licenses
- Strong knowledge of securities operations processes (licensing, trade review, commissions, reconciliations, asset transfers, etc.)
- Knowledge of BNY and Pershing, WebImage, SuRPAS, CRM, and other Primerica systems
- Experience supporting compliance exams and internal audits
Primerica Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Primerica and has not been reviewed or approved by Primerica.
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Strong & Reliable Incentives — Pay can scale significantly for individuals who consistently produce, creating meaningful upside versus a fixed-salary model. The commission-based structure is framed as an entrepreneurial opportunity that some people value for flexibility and self-directed earnings potential.
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Healthcare Strength — Medical, dental, and vision coverage are presented as part of the corporate employee package, alongside life and disability insurance. This reads as a conventional, well-rounded baseline for eligible W-2 staff.
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Retirement Support — Retirement plans with an employer match are described for corporate employees. This adds longer-term value beyond cash compensation for roles that qualify.
Primerica Insights
What We Do
Primerica is a leading financial services company in North America, with more than 2,000 corporate employees who support more than 129,000 licensed independent representatives providing financial education and offering financial products and services to their clients. Primerica has been operating for more than 40 years and is publicly traded on the New York Stock Exchange (NYSE) under the symbol "PRI." Primerica’s focus is on serving the needs of middle-income consumers by providing products such as term life insurance, mutual funds, annuities, and more. In addition to the products and services we offer, Primerica also offers entrepreneurial-minded individuals the opportunity to build their own financial services business. More information about Primerica's Business Opportunity can be found on www.primericabusinessopportunity.com. Headquartered in Duluth, Georgia, Primerica operates throughout the U.S., Canada, and the territories of Puerto Rico and Guam. We believe financial security should be possible for everyone, so we strive to meet families where they are today and help them be better prepared for their future.







