Supervisor-Novi

Posted 12 Days Ago
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48374, Novi, MI, USA
In-Office
Entry level
Events • Logistics • Professional Services
The Role
Supervises event labor crews installing and dismantling pipe and drape, tables, chairs, carpeting, displays, signs, and related equipment. Assigns work, interprets floorplans and material lists, trains employees, coordinates with clients and vendors, enforces safety procedures, manages deadlines, documents personnel matters, and supports timekeeping. May drive loaded vehicles to and from events. Certification in forklift and aerial lift operation is required within 90 days.
Summary Generated by Built In

Summary:

Supervisors play a critical role in the success of each event.  Supervisors oversee and work along with a team of laborers who install/dismantle pipe/drape, tables, chairs, carpet, displays, signs, and other equipment as requested by the customer for trade shows, expos, festivals, and other special events.  Supervisors are responsible for crew safety, meeting strict deadlines, transportation and care of equipment, and delivering exceptional customer service to both customers and vendors. 

Essential Functions: 

  • Supervises work crew and prioritizes work assignments
  • Reads, comprehends, and follows floorplans, material lists, and applies necessary timelines
  • Organizes, supervises, leads and trains employees to complete projects within established guidelines and timeframes
  • Works with client to ensure show is decorated and set up as planned
  • Ensures that all safety protocols are followed
  • Complies with all company policies and procedures, including crewmember discipline and documentation
  • Reports timeclock adjustments as needed to payroll administrator
  • May drive loaded vehicle to/from shows
  • Attends staff meetings as required

Competencies:

  • Demonstrates problem solving, leadership, decision making, thoroughness and project management skills
  • Committed to work safety practices
  • Communicates with show organizers, facility managers, and staff in a professional manner, using proper grammar and appropriate language
  • Ability to read and comprehend floorplans, instructions, correspondence and memos
  • Presence of time management skills and ability to meet critical deadlines
  • Ability to present information in one-on-one and small group situations to customers, clients, managers, and other employees of the organization
  • Exhibits teamwork and collaboration
  • Ability to write correspondence
  • Displays ethical conduct
  • Proficient in utilizing a phone to respond to company-related texts, calls, and emails as well as utilizing a phone app to accurately clock in/out
  • Ability to utilize and understand current scheduling methods (electronic or printed)
  • Proficient in Microsoft Office Suite and other software required by Art Craft Display to perform job duties and record time.

REQUIRED TRAINING:  You must certify

Within 90 days, you will be trained to be certified in  Forklift and Aerial Lifts.

Skills Required

  • Ability to supervise, organize, lead, and train work crews
  • Ability to read and comprehend floorplans, material lists, instructions, correspondence, and memos
  • Problem-solving, leadership, decision-making, thoroughness, time management, and project management skills
  • Ability to communicate professionally with customers, clients, vendors, managers, and employees
  • Ability to use phones, company communication tools, scheduling methods, and timekeeping applications
  • Proficiency in Microsoft Office Suite and other required company software
  • Forklift certification within 90 days of hire
  • Aerial lift certification within 90 days of hire
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The Company
HQ: Lansing, MI
100 Employees
Year Founded: 1958

What We Do

Art Craft Display, Inc. is a leader in the trade show and convention industry, providing services to show promoters, convention planners, and exhibitors. They organize, promote, and manage events, offering services such as carpeting, freight handling, convention management, event furnishings, signage, and displays.

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