Supervisor - North American Logistics Operations

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us. 

Organization Overview:

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

Key Responsibilities:

The Supervisor-North American Logistics Operations (NALO) is responsible for front line leadership of their Operations Team at NALO, with primary responsibility at the Plainfield Distribution Center and as needed support at the Enfield and Fresno Distribution Centers. Support NALO initiatives including safety first, quality always, delivery, and cost.

Safety First:

• Ensures that all team members are knowledgeable, compliant, and safely performs their jobs in accordance with Lilly HSE and regulatory requirements.

Quality Always:

• Ensures that all team members are knowledgeable and compliant with meeting quality standards as defined by cGMPs, the Global Quality Standards, and local procedures.
• Includes ensuring Data Integrity and good documentation practices are utilized by all team members while performing all job tasks and documenting work.

Lead People:

• Provide all team members with guidance, direction, and supervision. Includes performance management and development planning for all team members.
• Manage day-to-day operations of the warehouse
• Manage Operations Team – assign tasks, ensure proper resource allocation
• Receive pharmaceutical finished products, packaging components, and other purchased materials. This includes unloading trucks, verifying quantities received, and entering the receipt into SAP (if required)
• Oversee replenishment/pick/pack operations to ensure accuracy and quality
• Ship finished pharmaceutical products to wholesalers, sales representatives and physicians. Will also include shipping to other Lilly distribution centers.
• Ensure customer service goals/commitment levels are met and that the right product gets to the right patient at the right time.
• Lead and Support investigations for all maintenance related HSE and Quality deviations.

Security:

• Ensure all team members are knowledgeable and follow security requirements as outlined in facility SOP’s.

Financial / Productivity:

• Ensure budget commitments are met and drive productivity initiatives for warehouse operations.

Basic Qualifications

• High School education, associate degree or equivalent experience.
• Five (5) years of manufacturing or maintenance experience in a pharmaceutical environment.
• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.
• Experience working in a Transportation Security Administration (TSA) regulated environment.
• Good communications and documentation skills.
• Strong self-management and organizational skills.
• Working knowledge of cGMP’s.
• Ability to work well as member of a cross functional team including HSE, Engineering, Maintenance, and Quality.
• Experience with the principles of lean manufacturing to drive continuous improvement and operational excellence.

Additional Information

• Requires off-hours support for equipment operating 24/7.
• Position will be provided a cell phone and is expected to provide off-hours support for critical equipment issues.
• Occasional travel to Enfield, CT and Fresno, CA is required (normally 5 – 15%).
• Extreme temperatures may be encountered as part of this position (chill rooms).
• Ability to lift 40 lbs. may be required to perform some activities.

This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. For GMP purposes, the job description should be updated for significant changes. As always, you should consult with your supervisor regarding your actual job responsibilities and any related duties that may be required for the position.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women’s Initiative for Leading at Lilly (WILL).

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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