Supervisor, Master Control Hub

Are you a seasoned master control professional ready to step into a leadership role that shapes how great television gets delivered? Scripps is looking for a Supervisor, Master Control to join our centralized Master Control Hub in Indianapolis, Indiana. In this critical role, you'll work alongside the Master Control Hub Manager to oversee the vision, mission, and day-to-day operations of a team that serves Scripps stations across the country. From managing and mentoring a team of Hub Operators to ensuring seamless, consistent service delivery for our internal station partners, you'll be at the heart of keeping Scripps on the air — and doing it right, every time.

WHAT YOU'LL DO:

• Assumes leadership responsibilities when the Master Control Hub Manager is not available.
• Together with the Master Control Manager, is responsible for the Master Control Operations, which includes program monitoring and logs, signal monitoring, quality assurance checks, and discrepancy reporting.
• Together with the Master Control Manager, fosters an environment that ensures all of our internal customers have a consistent experience.
• Ensures Hub Operators have appropriate procedures and training to interact with internal Hub client stations in a consistent and reliable manner. When and how Master Control Operators send alerts, respond to inquiries, collaborate on problem solving, document and/or resolve issues is of critical importance.
• Manages a group of seven to ten Master Control Hub Operators. Management duties include staffing, onboarding, training, performance management, feedback/coaching/counseling, development, discipline, and corrective action.
• Constructs, maintains, improves, and oversees the Master Control program for disaster recovery and associated procedures and tests.
• Performs management and supervisory duties associated with the Master Control team, including staffing, onboarding, training, expectation setting, work assignments, scheduling, performance management, coaching and development, enforcing policies, and monitoring workflow.
• When on-air problems are escalated, quickly investigates, resolves, and reports results to all parties concerned.
• Responsible for forecasting and monitoring budgets in conjunction with the Hub Manager.
• May be involved in performing Master Control Hub Operator duties as needed.
• Other duties as assigned.

WHAT YOU'LL NEED:

• Must have a high school diploma or equivalent. Technical Certificate or training desirable.
• Technical or Associate's Degree in related field or equivalent experience is required.
• A minimum of 5 years of Television Master Control experience is required, with at least 3 of those years in a hubbed master control environment.

WHAT YOU'LL BRING:

• Demonstrated leadership ability, including engaging, motivating, and building a high-performance team.
• Strong customer service orientation.
• A continuous process improvement mindset.
• Able to construct, implement, and monitor effective work procedures and training.
• Composure and command skills: Has a settling influence and is looked to for direction in a crisis.
• Ability to manage and measure work with the appropriate level of detail to facilitate feedback and continuous improvement.
• Strong working knowledge of video servers, routing processes, and related equipment as well as master control operations.
• Excellent communication skills, both verbal and written.
• Working knowledge of all functions and responsibilities of television Master Control and news operation.

WHERE YOU'LL LIVE, WORK, AND PLAY:

Indianapolis is a city that punches well above its weight — a true American sports capital and a thriving Midwestern hub with an unmistakable sense of community. Home to the Indianapolis 500, one of the most storied racing events in the world, and the NFL's Colts and NBA's Pacers, Indy offers world-class sports and entertainment year-round. The revitalized downtown scene along the Canal Walk and Mass Ave arts district is packed with acclaimed restaurants, eclectic boutiques, live music venues, and a craft beer culture that continues to grow.

Beyond the city center, Indianapolis offers an outstanding quality of life with affordable housing, top-rated suburbs, and excellent schools. Outdoor enthusiasts enjoy Eagle Creek Park — one of the largest municipal parks in the country — along with miles of greenways, trails, and the scenic White River. The city's central location makes weekend getaways to Chicago, Cincinnati, Louisville, and Nashville easily accessible.

Indianapolis is also a city of culture and intellect, home to the renowned Indianapolis Museum of Art at Newfields, the Indiana Repertory Theatre, and a vibrant local food scene that highlights everything from farm-to-table dining to beloved neighborhood gems. It's a place where careers are built, communities are strong, and there's always something new to explore.

#LI-SM2 #LI-Onsite

SCRIPPS’ COMMITMENT TO A CULTURE THAT CREATES CONNECTION:

At Scripps, we are committed to a culture that reflects the audiences and communities we serve. We are intentional about creating an environment where employees, our audiences and other stakeholders feel valued and inspired to reach their full potential and create connections. To successfully deliver on this commitment, we must understand and reflect the values and perspectives those around us embody. That process begins by looking inward to build and celebrate a respectful workplace where everyone feels a sense of belonging and connection. By continuing to cultivate an environment where all employees have a fair chance to succeed, are included, valued, and seen, we will strengthen the connections that drive positive business impact and align with our core purpose. 

ABOUT SCRIPPS:

The E.W. Scripps Company (NASDAQ: SSP) is a diversified media company focused on creating connection. As one of the nation’s largest local TV broadcasters, Scripps serves communities with quality, objective local journalism and operates a portfolio of more than 60 stations in 40+ markets. Scripps reaches households across the U.S. with national news outlet Scripps News and popular entertainment brands ION, ION Plus, ION Mystery, Bounce, Grit and Laff. Scripps is the nation’s largest holder of broadcast spectrum. Scripps Sports serves professional and college sports leagues, conferences and teams with local market depth and national broadcast reach of up to 100% of TV households. Founded in 1878, Scripps is the steward of the Scripps National Spelling Bee and its longtime motto is: “Give light and the people will find their own way.”

As an equal employment opportunity employer, The E.W. Scripps Company and its affiliates do not discriminate in its employment decisions on the basis of race, sex, sexual orientation, transgender status, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law. Furthermore, the company will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship for the company.