Supervisor, Import Export

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.

At Integer, our values are embedded in everything we do.

Customer

We focus on our customers’ success

Innovation

We create better solutions

Collaboration

We create success together

Inclusion

We always interact with others respectfully

Candor

We are open and honest with one another

Integrity

We do the right things and do things right

Who we are:

Integer is a global organization providing innovative, high-quality technologies and manufacturing to Medical Device OEM’s to enhance the lives of patients worldwide. Our two major business lines are as a Medical Device Outsourcer (including the businesses of Cardiac & Vascular, Cardiac Rhythm Management & Neuromodulation, and Power Solutions). We are guided by our six values, including Customer, Innovation, Collaboration, Inclusion, Candor, and Integrity. Working at Integer means you are part of a team passionately pursuing excellence in all that we do and always reaching for the next great achievement.

What you will do in this role:

• Adhere to Integer’s Values and all safety, environmental, security, and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
• Serve as a key leader of the Import/Export Team and contribute to the development of the annual goals and objectives for Supply Chain from which your Key Performance Goals/Targets are derived.
• Understand and adhere to Integer’s Values and all company policies, procedures, and work instructions defined in your training plan.
• Ensure compliance with the established Quality Management System and all Environmental, Health, Safety, and Security protocols. 
• Lead the import/export team; promote talent by developing individual growth and development plans and organizational succession plans
• Provide support for internal and external audits, ensuring full compliance with applicable foreign trade regulations and programs.
• Oversee and maintain control of processes, reports, and information within the company’s import/export inventory control system, ensuring accuracy, traceability, and compliance.
• Review and validate customs declarations in close coordination with the Trade Compliance team and authorized customs brokers.
• Drive continuous improvement and strategic development of Import/Export operations through the implementation of robust monitoring systems, standardized procedures, and work instructions.
• Establish, monitor, and track daily, weekly, and monthly performance objectives to ensure alignment with operational goals.
• Lead the development of innovative solutions to complex technical, operational, and organizational challenges within the team.
• Coordinate and lead communication with customs brokers, carriers, and regulatory authorities to ensure seamless operations.
• Maintain high standards of customer service by proactively identifying, addressing, and resolving operational issues.
• Participate in cross-functional and strategic initiatives aimed at optimizing operational efficiency and reducing customs-related costs.
• Promote a culture of diversity, inclusion, trust, and open communication within the team.
• Perform other duties as needed and as directed.

• How you will be measured:

  The specific measures listed below may be subject to change and are not intended to be an all-inclusive list:

• Safety –You will be an active supporter of the Integer EHSS programs.
• Supply Chain – Achievement of site Supply Chain KPI’s
• Import/Export– On-time and accurate execution of transactions aligned with operational requirements.
• Compliance – Adherence to customs regulations, internal procedures, and successful audit outcomes.
• Inventory – Reliability of inventory tracking and system accuracy.
• People – Team effectiveness, engagement, and talent development outcomes.
• Cost Improvement  – Cumulative incremental savings realized as a result of your accomplishments and collaboration, particularly in support of continuous improvements. 
• Cost Controls  – Adherence to budget across warehouse and logistics cost centers

• What sets you apart:

• Minimum Education:
  • Bachelor’s degree in International Trade, Customs Compliance, Business Administration, or related field.
  • Candidates who do not meet the education requirement may be considered with 5+ years of experience in similar positions.
• Minimum Experience:
  • Minimum of 4+ years of experience in a manufacturing environment, preferably within a highly regulated industry such as medical industry.
  • Supervisory experience leading and developing teams within a professional and structured environment.
  • Extensive experience managing and operating import/export inventory control systems.

• Specialized Knowledge and Skills:

• Bilingual communication skills (English/Spanish), with the ability to effectively interact with corporate stakeholders, customs authorities, and external partners.
• Strong analytical and problem-solving capabilities to interpret complex customs data, identify potential risks, and uncover cost-saving opportunities.
• Proven leadership experience managing, coaching, and developing high-performing teams in a dynamic environment.
• Advanced proficiency in Excel and experience with ERP systems (SAP/Oracle) and trade compliance platforms to support accurate and efficient operations
• Ability to analyze customs and operational data to ensure compliance with foreign trade and free trade programs (USMCA, CTPAT), as well as FDA and ISO standards.
• Technical expertise in import/export inventory control systems to ensure operational accuracy, compliance, and end-to-end traceability.

U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.