Supervisor, Catalog Database

At Barnes & Noble Education (“BNED”) and across our family of brands, we are dedicated to making tomorrow a better, more inclusive, and smarter world by servicing all who work in education. As a leading solutions provider for the education industry, we are committed to driving affordability, accessibility, and achievement at hundreds of academic institutions nationwide by ensuring millions of students are equipped for success in the classroom and beyond. Together, our teams work to elevate lives through education.

To support this mission, we are seeking a Catalog Database Supervisor to lead the day-to-day operations of the Catalog Database team and ensure the accurate, timely creation and maintenance of data that supports MBS Direct’s course materials business. This role provides direct supervision to team members, manages workloads and priorities, and oversees database activities across print, digital, and other course content. The Supervisor partners closely with internal teams to maintain data integrity, resolve operational issues, and ensure requests are completed efficiently, accurately, and in alignment with established business processes and requirements.

• Supervise the day-to-day activities of Catalog Database employees, including assigning and prioritizing work, monitoring workload and completion, and providing ongoing guidance and support.
• Train and support team members, reinforce established procedures and quality expectations, and provide ongoing feedback to promote consistent and accurate execution.
• Oversee title-add requests and routine database maintenance, ensuring work is completed accurately and within established timelines.
• Review database maintenance reports, identify discrepancies or incomplete information, and coordinate necessary corrections and follow-up.
• Manage daily work priorities and adjust assignments as needed based on request volumes, deadlines, and business needs.
• Serve as a resource for team members on database processes, procedures, and operational issues, escalating more complex matters when appropriate.
• Partner with other departments to coordinate database-related activities, resolve issues, and support projects impacting Catalog Database operations.
• Maintain adherence to established database procedures, guidelines, and quality standards.
• Support employee performance through regular feedback, coaching, and clear communication of expectations.
• Additional responsibilities as required.

• Previous supervisory, team leadership, or related experience, preferably within an operational or data-focused environment.
• Strong attention to detail and commitment to maintaining accurate and reliable information.
• Strong organizational and prioritization skills with the ability to coordinate multiple activities and deadlines.
• Demonstrated problem-solving skills and sound judgment, including the ability to identify issues and determine when escalation is appropriate.
• Ability to provide clear direction, guidance, and feedback to employees.
• Strong verbal, written, and interpersonal communication skills.
• Ability to collaborate effectively with employees, supervisors, managers, and cross-functional partners.
• Proficiency with Microsoft Office applications.
• Knowledge of MBS systems, processes, or course materials operations preferred.
• Demonstrated reliability and ability to consistently meet the scheduling requirements of the position.

We believe your success is our success, so our benefits package is designed specifically to support you in every aspect of your life. At BNED, we offer a variety of programs and resources to support the physical, mental, and financial well-being of our employees by offering a competitive total rewards package for full-time employees, which includes medical, dental, and vision plans, 401k with an annual discretionary match, life insurance, commuter benefits, paid time off with paid holidays, and a broad range of other benefits.

The hiring range for this position is $43,000 - $48,000. This range represents the base salary only, in good faith at the time of posting. Actual compensation will be determined based on factors such as relevant experience, skills, and qualifications. 

At Barnes & Noble Education (“BNED”) and across our family of brands, we believe in empowering people and elevating lives through education. Our mission is to serve students, faculty, institutions, and communities by meeting the evolving needs of higher education and the next generation of learners. That starts with our people and fostering a workplace where diverse perspectives, experiences, and individuality are valued and celebrated.

Barnes & Noble Education (“BNED”) and its family of brands are committed to providing equal employment opportunities and fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

As part of this commitment, we provide reasonable accommodations to qualified individuals with disabilities throughout the application and employment process. If you need a reasonable accommodation to complete an application or participate in the interview process, please contact [email protected].