Supervisor, Administration

Posted 11 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Entry level
Transportation • Travel • Hospitality
The Role
Supervises administrative support activities, including clerical work, basic bookkeeping, payroll processing, data and document verification, discrepancy research, correspondence, mail, deliveries, and telephone coverage. Works with the General Manager on employee recognition and service initiatives, audits accounting transactions, and ensures compliance with company policies and regulations. Requires organization, customer service, teamwork, independent judgment, and the ability to work on foot for extended periods.
Summary Generated by Built In
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Behind the scenes in every successful business are the administrative staff that support the entire organization. As our Administration Supervisor, you perform a variety of support tasks that help the management team and all departments. You work closely with the General Manager on specialized tasks to help recognize top-performing employees and celebrate our accomplishments and service scores. You also play a role in auditing and verifying transactions within the accounting world. 

COMPANY SUBSIDIZED HOUSING IS NOT AVAILABLE
Responsibilities
  • Performs a variety of moderately complex clerical and basic bookkeeping or accounting tasks.
  • Routinely processes data, documents and correspondence and verifies information against reports.
  • Processes payroll information and data.
  • Researches discrepancies and reports on findings.
  • Answers telephones.
  • Processes mail, faxes, and deliveries.
  • Carries out supervisory responsibilities in accordance with the Company's policies, objectives and applicable government laws and regulations.

Requirements
  • Must pass a pre-employment background check. 
  • Current valid driver’s license with clean driving record.  (Motor Vehicle Report (MVR) will be requested). 
  • Must meet Company’s clean driver eligibility requirements. 
  • Minimum age of 18 is required.
  • Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.
  • Dedicated commitment to a diverse, equitable and inclusive work environment.
  • Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
Knowledge, Skills, & Abilities: 
  • Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment. 
  • Ability to work in a fast-paced environment with multiple tasks and external influences. 
  • Ability to work independently with minimal supervision while achieving daily goals. 
  • Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards. 
  • Ability to stand/walk/work on feet for minimum of 8 hours per day.

Benefits
  • Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
  • Reward for Referral Program
  • Experience – Of a lifetime!  
  • Rewards & Incentives 
  • Community Service 
  • Employee Activities 
  • Professional Growth 
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.

About
We’re a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories—whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.Our teams participate in HAP’s sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment.  We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests.HAP is committed to a diverse, equitable, and inclusive work environment.  The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.

Skills Required

  • Must pass a pre-employment background check
  • Current valid driver's license with a clean driving record
  • Must meet company clean driver eligibility requirements
  • Minimum age of 18
  • Must be eligible to work in the United States without employment visa sponsorship
  • Commitment to excellent customer service for guests, coworkers, and vendors
  • Commitment to a diverse, equitable, and inclusive work environment
  • Ability to organize and prioritize work while meeting time constraints
  • Ability to work effectively in a team or group environment
  • Ability to work in a fast-paced environment with multiple tasks
  • Ability to work independently with minimal supervision
  • Ability to comply with company policies, procedures, health, and safety standards
  • Ability to stand, walk, and work on foot for at least 8 hours per day
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The Company
HQ: Seattle, WA

What We Do

We’re a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories—whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car.

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