Responsibilities:
- Support communications across e.l.f.’s social media platforms, including Instagram, TikTok, YouTube, Facebook, X (Twitter), Pinterest, Snapchat, and Reddit
- Actively engage with the community by liking, commenting, and responding to messages and mentions
- Take an agile, rapid-response approach to online customer interactions
- Partner with Customer Service to support questions related to product orders and promotions
- Coordinate fan outreach and product seeding out of the New York e.l.f. offices
- Identify new content opportunities, trends, and conversation starters across social platforms
- Pull weekly and monthly community insights and performance metrics for cross-functional tracking and reporting
- Share weekly updates on trending conversations, feedback, and recurring complaints across brand and competitor channels
- Support routine community workflows while remaining nimble and adaptable to emerging needs
Requirements:
- Must be available for the full internship period: June 1st - August 21st
- Must be able to work at least 18 hours per week
- Must be based in the New York area with availability to be in-office 2–3 days per week
- Currently attending a two- or four-year university and pursuing a degree in English, Journalism, Marketing, Communications, or a related field
- Currently a sophomore or junior in college
- Strong interest in social media marketing and community engagement
- Excellent written communication skills, including copywriting, editing, and proofreading
- Strong knowledge of TikTok, Instagram, Facebook, X (Twitter), LinkedIn, Pinterest, Reddit, YouTube, and emerging platforms
- Strong multitasking and time-management skills
- Passion for beauty, culture, and digital communities
Business Rationale:
- This role is a core need for the Community team, supporting day-to-day engagement across fan and creator UGC while helping scale e.l.f.’s presence on new and emerging platforms such as Reddit, TikTok Shop (Affiliates), and YouTube. The Summer Intern, Community Management will also support process improvements and operational workflows out of the New York office, enabling the team to move faster and engage more effectively during a high-growth period.
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What We Do
e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Celebrating the beauty of every eye, lip and face is fundamental to our DNA. It’s in our name and inspires us as a company. We are committed to creating a culture internally – and in the world around us – where all individuals are encouraged to express their truest selves, are empowered to succeed and where we do the right thing for people, the planet and animals. Our deep commitment to inclusive, accessible, cruelty-free beauty has fueled the success of the e.l.f. Cosmetics brand online and at retail since 2004. With the 2020 acquisition of the pioneering clean-beauty brand W3LL People, and the new lifestyle beauty brand Keys Soulcare created with Alicia Keys, we continue to strategically expand our portfolio with brands that support our purpose and values. Our brands are widely available online, and at leading beauty, mass-market, and natural specialty retailers.
