The Role
Getlabs is the leading platform for at-home diagnostics.
Healthcare organizations use Getlabs to send mobile phlebotomists to patients’ homes and collect labs, vitals, and advanced diagnostics. By leveraging Getlabs, partners can improve patient adherence and close gaps in care with same-day, nationwide availability.
Our team has raised $50M from strategic investors including the two largest diagnostic laboratories in the United States, Labcorp and Quest. Getlabs’ mission is to save lives by expanding access to diagnostics for everyone.
Title: Summer Intern – Analytics & Business Operations
Location: Remote (U.S.-based)
Duration: 15-20 hours/week, 10 to 12 Weeks (Summer 2025)
Team: Analytics
Reports To: Manager, Analytics
About the Role:
We’re seeking a motivated and curious Summer Analytics & Business Operations Intern to join our small but mighty Analytics team. You’ll dive into real-world problems across revenue analysis, operational optimization, patient experience, and partner growth. This is a highly-leveraged role with cross-functional collaboration across Finance, Operations, Patient Experience, Business Development, and Human Resources, with regular interactions with the Executive Team (including our CEO).
This is a hands-on, high-impact internship where you’ll get to work on business-critical projects and help improve how we deliver care across the country.
At Getlabs you will:
- Enhance Operational Optimization:
- Analyze appointment and sample drop-off routing to identify opportunities to improve phlebotomist efficiency across markets
- Support regional resource planning by preparing materials for weekly supply/demand meetings
- Build BI dashboards to improve efficiency and P&L reporting.
- Generate Partnership and Business Development Insights:
- Prepare monthly and quarterly business reviews for enterprise partners and present findings
- Perform ad-hoc investigations related to partner questions or complaints
- Collaborate with BD team on strategic recommendations for new partner signings (e.g., pricing recommendations, operational feasibility, etc.)
- Improve Clinical Quality & Patient Experience:
- Analyze cancellations, reschedules, clinical quality, etc. across markets and partners to surface operational insights and drive recommendations
- Perform deep-dives and root causes analysis to identify opportunities for service level improvements
- Drive Growth & Expansion InitiativesAssist in evaluating greenfield geographic expansion opportunities, which will include refining existing demand forecasting models
- Prepare geographic coverage analyses for existing and prospective enterprise partners
- .Investor Relations:
- Refine/automate certain quarterly board reporting processes
- Respond to investor data room requests on an ad-hod basis
What We’re Looking For
- Currently pursuing a Bachelor’s or Master’s degree in Business Analytics, Data Science, Public Health, or a related field
- Interest in healthcare access and digital health
- Excellent written and verbal communication skills
- Strong analytical thinking and comfort working with data
- Proficiency in SQL and Excel; experience with BI tools like Mode, Looker, or Tableau
- Python/R experience preferred
- Comfortable presenting to and working collaboratively with leadership.A scrappy, startup-ready attitude and collaborative spirit
We have great benefits to make your life easier so you can focus on what you're best at:
- Competitive compensation at $25-$30/hr
- Valuable stock option plan
- Opportunity to extend internship on a part-time basis
- A company with a huge vision, a dynamic work environment, and a team of talented, ambitious and fun to work-with colleagues!
The health and safety of our employees and their families is our top priority. Due to the ongoing nature of the COVID-19 pandemic we have decided to require vaccination as a condition of employment for any employee who is in contact with patients.
Getlabs is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes.
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The Company
What We Do
There is an inflection point happening right before our eyes in healthcare. In 2019, only 8% of patients had tried telehealth. Today, the pandemic has brought the future faster than anyone could have ever imagined. Now, a staggering 80% of patients plan to use telehealth. But there is a huge problem - over 70% of medical conditions still require going to a laboratory and virtual care has no way to reach these patients in-person.
