The Contact Center's Risk Strategy, Planning, Analytics, Reporting, and Communications (SPARC) Team is seeking a creative, curious, and thoughtful Data Storytelling & Visual Communications Intern to help transform complex information into clear, engaging, and actionable experiences. This role is ideal for students interested in visual communication, data storytelling, information design, executive communications, user experience, strategic messaging, and emerging technology.
As an intern, you will work alongside analysts and business leaders to translate data and business information into compelling visual stories, improve how insights are presented, and contribute to initiatives that help leaders understand information and take informed action.
About Our Team
The SPARC Team enables leadership decision-making through data, insights, governance, strategic planning, and effective communication. Our work spans reporting and dashboard development, workflow design, data governance, strategic planning, maturity assessments, risk intelligence, and executive communications. We partner closely with leaders to transform risk information into action and help drive continuous improvement across the organization.
Your Role
As a Data Storytelling & Visual Communications Intern, you will help organize, simplify, and visualize information that supports business decision-making. You will learn how audience needs, information design, storytelling, and communication come together to make complex insights clear, useful, and actionable.
The Summer Associate Program is a 12-week internship program beginning in May 2027 and ending in August 2027. Students will work on impactful projects and meaningful work during their internship. To qualify for this position, applicants must be currently pursuing a degree from an accredited college or university and have an anticipated graduation date of December 2027 or later.
ResponsibilitiesWhy Join Us?
Work on meaningful projects with visible leadership impact
Gain hands-on experience with data storytelling, visual communication, and executive-ready materials
Learn how information design and communication support risk management and strategic decision-making
Collaborate with experienced analysts, leaders, and business partners
Build a portfolio of real-world work and professional experience
Potential Projects
Improving dashboard organization, usability, and visual consistency
Developing executive-ready presentations and strategic communication materials
Creating visual frameworks that simplify complex processes or concepts
Evaluating how different audiences consume and use business information
Exploring AI-enabled approaches to content development and information delivery
Developing recommendations that improve how insights are communicated and understood
Responsibilities
Translate complex data and business information into clear visual stories
Support the design and refinement of dashboards, presentations, and communication materials
Organize information to improve clarity, usability, and audience understanding
Develop graphics, diagrams, templates, and other visual communication products
Assist with executive messaging and strategic storytelling
Participate in project meetings and collaborative problem solving
Conduct research and benchmarking on visualization, information design, and user experience
Present recommendations and project outcomes to leadership
Interest in emerging technologies, including artificial intelligence (AI), and curiosity about how they can enhance business processes, analytics, communication, or decision-making.
Demonstrated ability or willingness to learn and experiment with AI-enabled tools to improve research, analysis, content development, problem solving, or productivity.
Pursuing a degree in Communications, Visual Communication, Graphic Design, Data Visualization, Information Design, Marketing, Journalism, Digital Media, User Experience Design, Business, or a related field
Strong written, visual, and verbal communication skills
Interest in data storytelling, information design, or executive communications
Ability to organize and simplify complex information
Creativity supported by critical thinking and attention to detail
Curiosity, initiative, and willingness to learn
Desired Qualifications
Experience with PowerPoint, Power BI, Adobe Creative Suite, Figma, Canva, or similar tools
Experience developing presentations, infographics, digital content, or portfolio-based design work
Familiarity with data visualization, information architecture, or user experience principles
What You'll Gain
Real-world data storytelling and visual communication experience
Exposure to executive communications and strategic planning processes
Experience translating complex information for diverse audiences
Presentation and stakeholder engagement skills
Mentorship from experienced analytics, communications, and risk professionals
A completed project you can showcase in future academic or professional opportunities
Additional Information
Hours:
Monday – Friday, 8:00AM - 4:30 PM CT
Locations:
820 Follin Lane, Vienna, VA 22180
5550 Heritage Oaks Dr Pensacola, FL 32526
141 Security Dr. Winchester, VA 22602
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Skills Required
- Currently pursuing a degree from an accredited college or university
- Anticipated graduation date of December 2027 or later
- Degree in Communications, Visual Communication, Graphic Design, Data Visualization, Information Design, Marketing, Journalism, Digital Media, User Experience Design, Business, or a related field
- Strong written, visual, and verbal communication skills
- Interest in data storytelling, information design, or executive communications
- Ability to organize and simplify complex information
- Creativity, critical thinking, and attention to detail
- Curiosity, initiative, and willingness to learn
- Interest in emerging technologies, including artificial intelligence
- Ability or willingness to learn and experiment with AI-enabled tools
- Experience with PowerPoint, Power BI, Adobe Creative Suite, Figma, Canva, or similar tools
- Experience developing presentations, infographics, digital content, or portfolio-based design work
- Familiarity with data visualization, information architecture, or user experience principles
Navy Federal Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Navy Federal Credit Union and has not been reviewed or approved by Navy Federal Credit Union.
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Retirement Support — A pension alongside a strong 401(k) match and additional retirement programs makes long‑term value a standout element of the total package. This combination is positioned as a differentiator among private employers.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is complemented by on‑site health services at major campuses. Wellness resources and typical offerings like an EAP broaden the health support available.
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Parental & Family Support — Paid parental leave, plus adoption and surrogacy assistance, indicate meaningful support for growing families. Education assistance further extends family and life‑stage support.
Navy Federal Credit Union Insights
What We Do
Navy Federal Credit Union is the world's largest credit union with over 12 million members, over $160 billion in assets and over 22,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 350 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org
