The Role
As a Subscriber Management Analyst, you will engage with Subscribers for compliance reporting, manage access requests, and ensure proper documentation and communication with senior leadership.
Summary Generated by Built In
Cyber Security Analyst I, Subscriber Management Analyst
Charleston, SC
Minimum Secret Clearance Required
As a Subscriber Engagement Analyst, you will correspond with all Subscribers to ensure timely documentation, compliance reporting necessary for the accomplishment of the CSSP’s mission. The Subscribers include but are not limited to: the Defense Health Agency, Military Health Systems application Program Offices, Chief Information Officers at Military Treatment Facilities, Non-Traditional entities, and the Naval Information Warfare Center (NIWC) Cyber Security Service Provider (CSSP) teams.
Position Requirements and Duties
Minimum Qualifications
Preferred Qualifications
Certifications:
Charleston, SC
Minimum Secret Clearance Required
As a Subscriber Engagement Analyst, you will correspond with all Subscribers to ensure timely documentation, compliance reporting necessary for the accomplishment of the CSSP’s mission. The Subscribers include but are not limited to: the Defense Health Agency, Military Health Systems application Program Offices, Chief Information Officers at Military Treatment Facilities, Non-Traditional entities, and the Naval Information Warfare Center (NIWC) Cyber Security Service Provider (CSSP) teams.
Position Requirements and Duties
- Tracking, understanding and aggregating Computer Network Defense tool compliance and reporting it verbally and in writing
- Processing and tracking system access requests and various accounts
- Providing updates to senior leadership on the status of current activities and upcoming actions
- Briefing the customer and providing exceptional client support
- Ensuring completion of assigned actions weekly, monthly, quarterly and as directed
- Creating, tracking, updating, reviewing and submitting supporting documentation
- Capturing and documenting meeting minutes and action items
- Identifying issues and recommending corrective actions or process improvements
- Monitoring tools and interfaces
- Hybrid remote/in-person work with up to 3 days in a secure lab environment
- Reside in the Charleston metropolitan area
Minimum Qualifications
- US Citizen
- Bachelor’s Degree in a relevant technical discipline or at least three years of directly relevant work experience
- At least 1 year of experience with overall project process and management improvement
- At least 1 year of experience with capturing and documenting meeting notes and action item
Preferred Qualifications
- Basic understanding of networking hardware, operations, and protocols
- Strong professionalism and commitment to customer support
- Ability to organize, coordinate and execute multiple, cross-functional tasks in tandem
- Experience with tracking, updating, reviewing and submission of documents
- Self-motivated work approach with a proactive attitude
Certifications:
- 8570 IAM Level I
Top Skills
Computer Network Defense Tools
Networking Hardware
Project Management Tools
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The Company
What We Do
Adapt Forward specializes in Defensive and Offensive cyber operations. We strive to rewrite the rulebook on how Cyber Defense and Incident response is done with a unique blend of offense to validate our defense.
